Planet 7 Casino complaint: Denied Withdraw
Filed 4 Nov 2021 by Rhonda
I was playing on Planet7Casino and added a couple hundred of my own money and played with some of their bonuses, they stated that I played with multiple free chips when I tried to with draw my winnings of $672.42.
However when I did get a bonus I would play out the amount of money they stated needed to be played in order to collect my winnings. I went to take the withdraw on Nov. 3,2021 and it shows a manager approval, which means they took my withdraw after showing me the balance I was able to withdraw. I played with a good amount of my own money and spent hours playing through the bonus money you had to accomplish in order to receive a legit refund. Not only will they not give me the withdraw but they did put the $627.42 back on my players account and this is very unfair a defrauding.
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