Complaints about Packlink

On this page you can see which complaints are submitted about Packlink.

How to file a Packlink complaint?

Whatever your complaint about Packlink is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Packlink complaint' button.
2. Describe your complaint in detail, and suggest how Packlink should resolve it.
3. Submit your complaint directly to Packlink and mention that you posted your complaint on

Statistics of Packlink in the category Parcel Couriers

15 total complaints
1.0 /10
9 votes

Complaints timeline

Failed Delivery

Complaint from on 12 January 2021 about Packlink in category Parcel Couriers

We paid 300GBP to packlink to deliver three parcels for Christmas from an address in London. The system says the parcels were delivered on Tuesday 22 December. We did not receive any of them. The so-called proof of delivery says... Read more