On this page you can see which complaints are submitted about Packlink.
Whatever your complaint about Packlink is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Packlink complaint' button.
2. Describe your complaint in detail, and suggest how Packlink should resolve it.
3. Submit your complaint directly to Packlink and mention that you posted your complaint on Complain.biz
Complaint from nort-phil on 30 July 2021 about Packlink in category Parcel Couriers
I use My Hermes vis Pack Link for collection and delivery of items an item collected on the 200720121 has not been delivered I entered the pack link ref number as a follow up to address the non delivery but each time... Read more
Complaint from yugnamlod on 06 July 2021 about Packlink in category Parcel Couriers
i have an item that was sent to Spain with UPS, and for some reason (no one bothered to ask for any or more information) the item was held in customs for 2 months. The buyer asked and received a... Read more
Complaint from Keniv on 04 July 2021 about Packlink in category Parcel Couriers
Ups took my parcel UN2021COM0000022463 On the 290321 and I’m still waiting for the parcel to arrive. During this time I have emailed packlink many times I have sent all the information they asked me for but my parcel is... Read more
Complaint from ReyMich on 19 June 2021 about Packlink in category Parcel Couriers
Tracking number67A0006431693 (Hermes reference 210601-009860) I was told my parcel was delivered and sent a photo of it being pushed through our letterbox but the parcel was addressed to a neighbour and my parcel would not have fit through a letter... Read more
Complaint from dearestdaughter on 18 June 2021 about Packlink in category Parcel Couriers
On 13 June I sent a shipment sold on ebay via packlink, using their inpostHermes service. I paid by paypal. The Transaction id was 4RW89305G97318909, the tracking number was 0586078507053077 and the reference number was GB2021EBAY0026812037. The parcel arrived broken, despite... Read more
Complaint from Jacob12345 on 26 May 2021 about Packlink in category Parcel Couriers
In the beginning of January I send a package from the UK to the Netherlands. via packlink containing books. Due to Brexit the package was not delivered (did not leave the UK). For the next months the package travelled... Read more
Complaint from robert.rolfe@btinternet.com on 22 May 2021 about Packlink in category Parcel Couriers
packlink took 4.99 from my paypal account on 20th may what is this for as i have not made any transactions. lately. Read more
Complaint from hayesown on 21 April 2021 about Packlink in category Parcel Couriers
AFTER OVER 2 MONTHS OF BATTLING TO GET MY MONEY BACK FOR AN ITEM THAT WAS DELIVERED TO THE INCORRECT ADDRESS PACKLINK FINALLY SAID THEY WOULD REFUND ME 'NO LATER 30 DAYS'. (AND POSTAGE COSTS THAT DAY 25.03.21) ... Read more
Complaint from 13Chrissie on 25 March 2021 about Packlink in category Parcel Couriers
I sold a Model Car item through eBay and opted for Packlink to send the item via UPS. The item arrived damaged and Packlink put a claim to UPS. UPS upheld the claim and paid out to Packlink. I have... Read more
Complaint from Lamboliz1 on 25 February 2021 about Packlink in category Parcel Couriers
An item I sold on ebay was eventually delivered by yourselves, but was damaged, the buyer then took photographs of the damaged item and sent them to me, ive tried always to contact you but you are asking for so... Read more
