While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Packlink over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Packlink? Submit your Packlink complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Packlink.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Packlink complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 8 complaints about Packlink over the last 12 months. The graph below shows a monthly breakdown.
Curious about Packlink's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from chris-5643 on 13 March 2024 about Packlink.
Packlink refuse to pay compensation for lost package despite all evidence provided from sale to posting to conversations and multiple contacts with Evri (the contractor assigned to packlink for this delivery. Read more
Complaint from SecondRow220 on 12 February 2024 about Packlink.
I sent an eBay parcel using Packlink and their delivery partner Evri. The parcel was covered for its eBay sales value. The parcel never arrived and when the Buyer notified me I checked the tracking only to be told via... Read more
Complaint from Jayne7 on 08 November 2023 about Packlink.
I sent my Sold item on ebay, two days later it arrived at the buyers address. When she opened it, it was broken/damaged. My buyer asked for a refund, which i agreed. I tried for Days to claim compensation. So... Read more
Label brought through eBay -packlink sevice item scanned got processed out for delivery but not to a customer. This was 10/10/23 it is now 28/10/23 I have had to give full refund to customer . So I am trying to... Read more
Complaint from Carldean on 03 October 2023 about Packlink.
I sent a parcel via pack link on eBay they lost it it cost two hundred pounds because it was through evri I raise the issue with them and they said they would call me back when they heard something... Read more
Complaint from Mr Yale on 20 September 2023 about Packlink.
I charged £5 for postage, but due to losing 3 previous parcels, paid an extra £6 out of my own money for FULL insurance. Parcel was smashed, I had to refund buyer Packlink will not accept I had the insurance. Have... Read more
Complaint from Mohammadhossein on 04 July 2023 about Packlink.
I ordered a service from Packlink for transfering my parcels on the 27.02.2023 but they came to my place on 14.03.2023 and they damaged all of my parcels during the transfer. They rejected all of my complain and decreased money... Read more
Complaint from Mr Yale on 17 May 2023 about Packlink.
Paid dropped at couriers. 3 items lost. Trying to speak to one agent, DAILY, they disappear now had 7 ( YES SEVEN) different agents. Want price of parcels reimbursed Read more
Complaint from agnieszka-a on 19 April 2023 about Packlink.
I sent a parcel to a buyer (ebay) by evri, using packlink. parcel was loststolen, but buyer let me know it did not arrive more thjan 30 days after i sent it. I refunded the buyer, thinking that I can... Read more
Complaint from Mike Thorpe on 03 April 2023 about Packlink.
A mobile phone I sold on ebay, and posted via EvriPacklink, was accepted into their depot and recorded as such, but was not delivered to the customer. I was forced to refund the customer for the full value of... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
