On this page you can see which complaints are submitted about Packlink.
Whatever your complaint about Packlink is, follow the next three steps in order to have the best chance of resolving your complaint.
1. Click on the 'File Packlink complaint' button.
2. Describe your complaint in detail, and suggest how Packlink should resolve it.
3. Submit your complaint directly to Packlink and mention that you posted your complaint on Complain.biz
Complaint from Lamboliz1 on 25 February 2021 about Packlink in category Parcel Couriers
An item I sold on ebay was eventually delivered by yourselves, but was damaged, the buyer then took photographs of the damaged item and sent them to me, ive tried always to contact you but you are asking for so... Read more
Complaint from Goodies109 on 17 February 2021 about Packlink in category Parcel Couriers
I bought packlink postage, and insurance via EBAY and sent the item. It got to the buyer badly broken. I had to give him a full refund via EBAY and pay for the items to be returned to me. I... Read more
Complaint from amyruf53 on 17 February 2021 about Packlink in category Parcel Couriers
my gate was shut and bolts were down when packlinkhermes driver came to collect my parcel. she forced gate and in doing so broke the front panel in half. a young lady who was with her then jumped the wall... Read more
Complaint from unique_mk on 01 February 2021 about Packlink in category Parcel Couriers
I want to make official complain I will send that to eBya Head Office as well. I was contacting Packlink few times and since now my issue is not resolved . Even after emails from packlink ing that parcel was lost... Read more
Complaint from HelgaIG on 12 January 2021 about Packlink in category Parcel Couriers
We paid 300GBP to packlink to deliver three parcels for Christmas from an address in London. The system says the parcels were delivered on Tuesday 22 December. We did not receive any of them. The so-called proof of delivery says... Read more
Complaint from Bosuns on 16 December 2020 about Packlink in category Parcel Couriers
I sold a Painting on Ebay and send it through ebay packlink using DPD, through the tracking number they said to the customer that they had delivered the package, then some time later I was told the package was damaged... Read more
Complaint from Rachaelshop on 29 October 2020 about Packlink in category Parcel Couriers
Initially packlink said parcel was damaged by Hermes and then changed it to “ being lost” and now they won’t pay out any compensation as they consider it as being a restricted item of Antique! No way in the listing or... Read more
Complaint from tyres on 26 October 2020 about Packlink in category Parcel Couriers
Your myhermes driver has lied he tried to collect parcel on saturday 24th oct CCTV show no collection was attempted The driver argues on monday he came until i pointed out we have cctv then changed his story Read more
Complaint from Estepona MS on 08 September 2020 about Packlink in category Parcel Couriers
Packlink are robbers. I used their website to get a price for the delivery of a parcel which was an Amazon return and they charged me €46.39. which was a lot for a small table but it weighed... Read more
Complaint from bathref on 21 August 2020 about Packlink in category Parcel Couriers
I sold an item on ebay on 17 June 2020. I dispatched it, through Packlink, the following day. It was picked by Hermes driver but never booked in at the distribution centre in Avonmouth, Bristol. I put in a... Read more
