Complaints about Packlink

On this page you can see which complaints are submitted about Packlink.

How to file a Packlink complaint?

Whatever your complaint about Packlink is, follow the next three steps in order to have the best chance of resolving your complaint.

1. Click on the 'File Packlink complaint' button.
2. Describe your complaint in detail, and suggest how Packlink should resolve it.
3. Submit your complaint directly to Packlink and mention that you posted your complaint on

Statistics of Packlink in the category Parcel Couriers

17 total complaints
1.1 /10
20 votes

Complaints overview

Misdelivered Item

Complaint from on 28 October 2021 about Packlink in category Parcel Couriers

Please could you explain How you delivered a parcel to a Lincoln address that was due deliver in Cheltenham GL54 2JP. The Parcel was well packed and had order details and sender details and business card inside. I have had to travel... Read more

Neglected Refund

Complaint from on 20 August 2021 about Packlink in category Parcel Couriers

I ordered a shipping service with pack link, paid for it and they sent me the labels to attach to my package. I changed my mind and cancelled my order with pack link and asked for a refund obviously and... Read more

Denial of receipt

Complaint from on 18 August 2021 about Packlink in category Parcel Couriers

Tracking says my parcel has been delivered to a secure place with a picture. But I don’t have it. And the picture doesn’t tell much ( picture shows doorstepping. But where? ) and doorstepping can not been described as “... Read more

Non payment of insurance

Complaint from on 13 August 2021 about Packlink in category Parcel Couriers

I sold two golf clubs, one a titliest 913d2 driver GB2021EBAY0032461093 on ebay on the 14th July and sent via Hermes. Over the next 3 weeks I contacted them numerous times for non delivery on both, with replies ranging from... Read more