Packlink Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Packlink over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

Packlink complaint process

Do you have a dispute or had a bad customer experience with Packlink? Submit your Packlink complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Packlink.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Packlink complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Packlink?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Packlink complaints chart

We have received 8 complaints about Packlink over the last 12 months. The graph below shows a monthly breakdown.

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Packlink complaint statistics

Curious about Packlink's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!

64
Total complaints
64
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 64 ratings

Packlink reviews: (64)

Authentic experiences shared by our community for your benefit.

online service

Complaint from mirociak16 on 29 June 2020 about Packlink.

Selling items on Ebay I have used Packlink. Now I have been charged additionally for on parcel. In opinion Packlink my parcels were oversized and overweighted First transaction GB2020EBAY0014267227, with carrier tracking number 1Z61R8X76897062081, corresponding to the eBay item number 224001516186.... Read more

Comments: 0
Rating:

Lost parcel

Complaint from purplewg73 on 09 June 2020 about Packlink.

Parcel sent on 12 May using Hermes - admitted lost but despite contacting Packlink to progress compensation claim Read more

Comments: 0
Rating:

Undeliver item

Complaint from Ronny on 29 February 2020 about Packlink.

Hi I have booked my parcel with this company on 17th Feb but somehow it's not deliver so I asked them if you are not able to deliver then please return to me. From that moment I been continue... Read more

Comments: 0
Rating:

Damage to valuable parcel by courier

Complaint from Shoran on 31 December 2019 about Packlink.

Courier damaged parcel , they accepted this and advised compensation was payable, four months later they fail to respond to emails. Photographs of damage to item and packaging available, supplied to Packlink, I took out full insurance cover with courier. Read more

Comments: 0
Rating:

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