Packlink complaint: Damage to valuable parcel by courier

Name: Damage to valuable parcel by courier
Item: Packlink
Rating: 1
Author: Shoran

Open 31 Dec 2019 516 views Parcel Couriers

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Filed 31 Dec 2019 by Shoran

Courier damaged parcel , they accepted this and advised compensation was payable, four months later they fail to respond to emails. Photographs of damage to item and packaging available, supplied to Packlink, I took out full insurance cover with courier.

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Case details

Status: Open
Company: Packlink
Filed: 31 Dec 2019
Rating: 1/5
Desired resolution: £145 compensation, purchase price paid by buyer.

Progress

Filed
Company notified
Company replied
Resolved

31 Dec 2019 Complaint filed and published
31 Dec 2019 Message from Bizzy: we notified Packlink about this complaint.

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