Packlink complaint: Lost Parcels Awful customer service

Name: Lost Parcels Awful customer service
Item: Packlink
Rating: 1
Author: Peter

Open 17 May 2023 136 views Parcel Couriers

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Filed 17 May 2023 by Peter

Paid dropped at couriers. 3 items lost.
Trying to speak to one agent, DAILY, they disappear now had 7 ( YES SEVEN) different agents.
Want price of parcels reimbursed

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Case details

Status: Open
Company: Packlink
Filed: 17 May 2023
Rating: 1/5
Desired resolution: 1 dedicated agent, answer daily Reimburse fully
Problem: Three parcels lost, agents keep changing
About: parcel delivery

Progress

Filed
Company notified
Company replied
Resolved

17 May 2023 Complaint filed and published
17 May 2023 Message from Bizzy: we notified Packlink about this complaint.

See all 64 Packlink complaints

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