Packlink complaint: Lost Parcels Awful customer service

Complaint from Mr Yale reported on 17 May 2023 about Packlink

New complaint
Complaint pending
Complaint resolved
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My complaint:

Paid dropped at couriers. 3 items lost.
Trying to speak to one agent, DAILY, they disappear now had 7 ( YES SEVEN) different agents.
Want price of parcels reimbursed

Suggested solution:

1 dedicated agent, answer daily
Reimburse fully

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