Packlink complaint: non delivery of parcel

on 06 August 2022 about Packlink in category Parcel Couriers

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I purchased on the 21 May and posted on the 30 May, the item was Large vintage bunny rabbit soft toy 1980s and the order number is 07-08655-56841 and the item number was 195052448207. EvriHermes hasn’t received the parcel from Packlink and the item still hasn’t been delivered, even though I have had a refund I want to know if I’m going to still get my item. I want to know who and why my soft toy bunny rabbit hasn’t been delivered, even though they were running behind.

Suggested solution:

I want an explanation as to where my parcel is and why it hasn't been delivered also why HermesEvri didn't receive the parcel. I want the item and I would like it to be delivered.

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