While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
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We have received 33 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Army Mum on 07 November 2022 about Mytrip.com.
I had to cancel my return flight back to Brisbane and have a email stating that I would be receiving 90% of the value of the trip as a travel voucher after calling them. They are now refusing to issue a... Read more
Complaint from Victorc2022 on 07 November 2022 about Mytrip.com.
My order number is LTEOFV. And booking number is KBDEXD. The Airline canceled the flight and issued the full refund on October 22nd to My Trip.But when I contacted My trip customer service . The customer service told me my... Read more
Complaint from Elviheve on 07 November 2022 about Mytrip.com.
Urgent assistant needed RHLGEC Dear mytrip-team, I have to complain about you failing in rebooking the flights. I received an email on 31.10.2022 that my flight was canceled. This email wasn't accurate about what happened, you can see it in the attached... Read more
Complaint from antwinn22@gmail.com on 06 November 2022 about Mytrip.com.
Hi, The issue: I had selected a flight from Cusco to Lima departure at (11:20) am (snapshot attached). However, after entering all my details and making the payment the mytrip system automatically changed the flight to a late-night (21:20) flight with the... Read more
Complaint from Daniel P on 03 November 2022 about Mytrip.com.
I had to change my flight that I booked through Mytrip.com. They found the new flights for me for the date and I agreed to the price. Put the card through and the charge went through. However they never made... Read more
Complaint from Beckles on 31 October 2022 about Mytrip.com.
Booked tickets for flights return from Wagga Wagga to Melbourne. Called them for open credit ticket to use as I was booked twice for same flight on different timessame day???? Never received any emails from the company ever to advise... Read more
Complaint from Srihartini on 29 October 2022 about Mytrip.com.
I booked ticket around end of March and canceled it right away since I mistakenly wrote my name. I filed a case in 28th April to know the progress of thr refund but up until today 29th October 2022, the... Read more
Complaint from Iftach on 26 October 2022 about Mytrip.com.
we Ordered flight ticket through mytrip.com from Rome to Tel Aviv. Flight No W68288, order booking LM1E7U. flight were canceled by WIZZ during July. on Aug 3rd WIZZ ed that money were transfer to mytrip. mytrip says they never got... Read more
Complaint from Prakash1 on 24 October 2022 about Mytrip.com.
Dear SirMadam, I have booked ticked from london to india and return flight on march 2020 for july 2020 travel date using Mytrip.com. Because of covid the airlines cancelled the flight.the srilankan airlines is the airline and they have given my full... Read more
Complaint from Alessandro on 20 October 2022 about Mytrip.com.
The company sent me the wrong booking number I lost two flight in my trip because of the mistake made by your agents ,I spent hours on the phone and I have waited 2 days at tbe airport and zero... Read more
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