While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Mytrip.com over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
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We have received 36 complaints about Mytrip.com over the last 12 months. The graph below shows a monthly breakdown.
Curious about Mytrip.com's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from sandeep35163 on 10 January 2023 about Mytrip.com.
My flight was (departure dec 30 - return march 1) .On Dec 27 ,3 days before my departure flight i decided to change the flight date .I contacted customer care(myTrip) and they changed my flight date to Feb 6 -... Read more
Complaint from BBH2002 on 05 January 2023 about Mytrip.com.
Couldn’t reach Mytrip customer service to get a flight rescheduled. I was forced to miss my plane due a snow storm that lasted for hours and I couldn’t contact Mytrip to come up with a solution. Consequently, I am late... Read more
Complaint from Nonax on 01 January 2023 about Mytrip.com.
Last July 9,2022, upon receiving the RT-PCR test result, one my child got covid positive, I cancelled her tickets and we asked the refund but until now we not able to receive the refund. The airline informed me that refund... Read more
Complaint from amitpd78 on 14 December 2022 about Mytrip.com.
My order is LJRM8C. There are two Lufthansa bookings on my order. One belongs to me (RD5WVX) and the other belongs to my father (LGCP8L). On Monday Dec 5th. I had made a request to MyTrip to change... Read more
Complaint from Rita Beldi on 30 November 2022 about Mytrip.com.
I was due to travel to Phuket Thailand but was unable to called the company and they told me it was fine and it is now an open ticket for the last 3 months I have been trying to re-book... Read more
Complaint from Cye on 21 November 2022 about Mytrip.com.
Flights were cancelled by the airline 3 months ago and refunded to Mytrip.com. Company has so far refused to refund the money. Read more
Complaint from Aniwuuue on 16 November 2022 about Mytrip.com.
I bought a ticket and the system changed the date to fly back to my country. I was told by MyTrip I should cancel that specific reservation and make a new one and that I would be fully refunded, but... Read more
Complaint from cesarpetricevic on 14 November 2022 about Mytrip.com.
Good morning, when making the change of date (in the purchase of a flexible ticket, with checked baggage), of the traveler Cesar Danilo Petricevic Ostermann, on November 6, 2022 Santiago - La Paz, the assistant who assisted me from Tripit,... Read more
Complaint from Cancan on 09 November 2022 about Mytrip.com.
The airline cancelled my flight and told me to request refund from the third party, which happens to be mytrip.com . I called and emailed them multiple times and sometimes they tell me that I will get refund back in... Read more
Complaint from Marco1911 on 08 November 2022 about Mytrip.com.
I booked on 27th of October a trip from Venice to Lisbon (Order LVDCEB with flexibility) for 21st of November 2022. After 34 days I called to move my departure date one day earlier (20th of November). First of all,... Read more
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