While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about JustFly over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 27, 2024
Do you have a dispute or had a bad customer experience with JustFly? Submit your JustFly complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of JustFly.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional JustFly complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 27 complaints about JustFly over the last 12 months. The graph below shows a monthly breakdown.
Curious about JustFly's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Frequantscrwed on 03 July 2023 about JustFly.
Frontier could not find my booking. People went around me to board. Then agent says too late come back tomorrow. I drove rental to Las Vegas, 1hr before the Spirit flight Spirit had NO RECORD OF ME. I... Read more
Complaint from dbuldansjah on 26 June 2023 about JustFly.
Don't ever pay requested seat with justly. Justfly just took your money and the worst is their customer services is as crooked as hell, they ask me again to pay if I want to change the seat which they mess... Read more
Complaint from sunnilulu@hotmail.com on 09 June 2023 about JustFly.
This company misleads people in their advertising of flights.So, first I bought a round trip ticket to Atlanta from Dallas three weeks ago and the ticket was advertised as an American Airlines flight. When I received my ation it showed... Read more
Complaint from chenge on 08 June 2023 about JustFly.
we arrived at the airport 3 and half hours before our flight and started our check in process. standing in line for several minutes which allowed us to finally get attended to by Qatar airlines personal who also took several... Read more
Complaint from Air New Zealand Flight GEWM4H on 07 June 2023 about JustFly.
My minor son at the time of booking was scheduled to go to New Caledonia with transit in Auckland. However, Justfly booked him on a made up flight. So, now my son is stranded in Auckland, New Zealand without... Read more
Complaint from DBell on 23 May 2023 about JustFly.
I booked economy tickets and justfly gave us basic economy which did not include bags. Their supervisor told me they would cover one bag each way for each ticket. I submitted our receipts and have not been paid. When I... Read more
Complaint from Yelizaveta on 14 May 2023 about JustFly.
I have purchased an international flight from Dallas with included carry on and one checked in bag. However I find out 2 days before my flight that the checkin bag is not included!!! I spent hours and hours on phone... Read more
Complaint from Rana on 25 April 2023 about JustFly.
I bought international airline ticket from Justfly. I was specifically looking for the Economy tickets, since it's a long flight. I ordered a ticket that says Economy and was about $200 more expensive than Basic economy (the information is still... Read more
Complaint from Jeff48 on 20 April 2023 about JustFly.
i bought a round trip ticket by phone from Justfly. Flying from California to Cebu Philippines back to California. i was scheduled to fly out of California on March 14, 2023 at 11:50pm. my flight into California arrived late due... Read more
Complaint from Flight from LAx to LPB February 22 to March 11 on 17 March 2023 about JustFly.
When I booked the flight the website showed that my carryon and first checked bag will be included for free but at the time checking with the airline I was charged 250$ for all my bags nothing was included I... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
