While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about JustFly over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 24, 2024
Do you have a dispute or had a bad customer experience with JustFly? Submit your JustFly complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 28 complaints about JustFly over the last 12 months. The graph below shows a monthly breakdown.
Curious about JustFly's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from bevluch@gmail.com on 31 August 2023 about JustFly.
My flight to the Canadian Rockies through Calgary was cancelled on June 27th the day before the flight. Just fly, nor the airline Air Canada;Flight 8873 could rebook me in time. to make the organized tour I had arranged to join... Read more
Complaint from Gonzalez323 on 31 August 2023 about JustFly.
I have been trying to get a hold of someone via phone or chat online. However, it is impossible to do so. I've been trying to get my refund from February. Per there policy it says it will take up... Read more
Complaint from Seldenvill on 28 August 2023 about JustFly.
I purchased a flight to and from DPS (Indonesia). The ticket contained several flights and connections on various airlines. When I attempted to check in for my last flight from Austin, TX to Baltimore, MD I was told by the... Read more
Complaint from AngelaK on 01 August 2023 about JustFly.
I've booked an air ticket in an emergency situation on Feb 28th 2023, and had to cancelled it on the same day since in the itinerary, it had a transit in Seattle(US), but at the moment I didn't have US... Read more
I need refund or rebook ticket from my previos ticket Read more
Complaint from Nevragain on 23 July 2023 about JustFly.
I was booked for teip from Detroit to LAX and return. Upon return Frontir airlines could not find my booking. I slept in the airport all night until my brother flew me home. I asked Justfly 2 months in advance... Read more
Complaint from pamaft51@gmail.com on 23 July 2023 about JustFly.
I had a flight number 6382 to fly from Allentown Pennsylvania Airport. Instead of a flight I was bused to Newark making me miss my flight. I had to stay the night in Newark and fly out the next... Read more
Complaint from henricachakm on 12 July 2023 about JustFly.
We bought a ticket via Justfly to travel from Dallas to Yaounde/ NSI via United Airline DZ7LJ3. On 7/5/2023, after boarding, we had to deplane due to delay and subsequent flight cancellation. We were asked to call united... Read more
Complaint from Evelyn Gonzalez on 11 July 2023 about JustFly.
In June I applied a flight with Justfly to Newark, NJ on July 10, 2023. United Airlines cancelled that flight so I called Justfly to see how they can assist me. I was then charged $167.00 to reschedule my flight... Read more
Complaint from Roshonna Johnson on 06 July 2023 about JustFly.
I AM VERY UPSET AS I BOOKED A FLIGHT THROUGH JUSTFLY ON JULY 1,2023 TO FORT LAUDERDALE TRAVELING ON SPIRIT.. THE FLIGHT WAS $62 TO FORT LAUDERDALE $49 TO CHARLOTTE NC.. WHICH CAME OUT TO BE $112 .. I USED... Read more
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