JustFly Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about JustFly over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on April 27, 2024

JustFly complaint process

Do you have a dispute or had a bad customer experience with JustFly? Submit your JustFly complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of JustFly.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional JustFly complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about JustFly?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

JustFly complaints chart

We have received 27 complaints about JustFly over the last 12 months. The graph below shows a monthly breakdown.

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JustFly complaint statistics

Curious about JustFly's track record in addressing complaints within the Travel category? Dive into the all-time complaints data right here!

65
Total complaints
65
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
/10 65 ratings

JustFly reviews: (65)

Authentic experiences shared by our community for your benefit.

Trying to access flight credit

Complaint from Storyheart on 06 September 2021 about JustFly.

I had several flights booked last year with Aer Lingus via JustFly. Due to Covid these had to be canceled. I kept some flight as credits in case of any emergency travel from USA to England as my mother is... Read more

Comments: 0
Rating:

Refund Previously Cancelled Flight

Complaint from Mubeen on 06 August 2021 about JustFly.

I have cancelled my flight booked through Justfly due to Covid travel restrictions. Their website has no particular options to demand refund and the customer care services don't respond to my call even after waiting for more than an hour,... Read more

Comments: 0
Rating:

Will not reschedule a flight I was not able to take

Complaint from jassard on 01 August 2021 about JustFly.

I booked a flight in 2020 from Hartford to MS. Could not take flight due to covid. Now want to rebook flight. They are telling the I can't as there are not flights. I paid $388 for 2 tickets and... Read more

Comments: 0
Rating:

Circular Responses

Complaint from medieval babe on 26 March 2021 about JustFly.

I purchased a ticket for a Dec. 2020 flight. Because of COVID, I had to cancel. Naturally, they don't want to give refunds, but they also won't help you rebook. They send emails for rebooking but there... Read more

Comments: 0
Rating:

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