JustFly complaint: CHARGING ME FOR SERVICE DUE TO AIRLINES CANCELLATIONS

Name: CHARGING ME FOR SERVICE DUE TO AIRLINES CANCELLATIONS
Item: JustFly
Author: ayden

Open 14 Mar 2021 300 views Travel

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Filed 14 Mar 2021 by ayden

Hi,
my name is Ayden Moukdad and the turkish airlines cancelled a flight for me on may6th and when i am asking the agency to push it back to may 5th they insist on charging me 75$ when they shouldnt be from what the turkish airline told me

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Case details

Status: Open
Company: JustFly
Filed: 14 Mar 2021
Desired resolution: please void this service fee because it is not fair to customers when their flights are unwillingly cancelled and this is discouraging to continue future business with the agency
Problem: Service fee after airline cancelled flight
About: flight change
At stake: $75

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Filed
Company notified
Company replied
Resolved

14 Mar 2021 Complaint filed and published
14 Mar 2021 Message from Bizzy: we notified JustFly about this complaint.

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