JustFly complaint: Hidden charges

Complaint from Flight from LAx to LPB February 22 to March 11 reported on 17 March 2023 about JustFly

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My complaint:

When I booked the flight the website showed that my carryon and first checked bag will be included for free but at the time checking with the airline I was charged 250$ for all my bags nothing was included I would like my money back please. We were 3 passengers in the same booking and we were changed the same amount they need to be clear !

Suggested solution:

Giving back the money we payed for the bags

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