While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about FedEx over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with FedEx? Submit your FedEx complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of FedEx.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional FedEx complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 53 complaints about FedEx over the last 12 months. The graph below shows a monthly breakdown.
Curious about FedEx's track record in addressing complaints within the Parcel Couriers category? Dive into the all-time complaints data right here!
Complain.biz is a platform where you can voice your concerns and complaints about any company, including FedEx. By filing a complaint on our platform you can share your experience with others, get help from our community and hold FedEx accountable for any issues or problems you may have encountered.
You can file any kind of complaint related to FedEx, such as late deliveries, damaged packages, lost items, poor customer service, incorrect billing, and any other issues you may have experienced.
According our own data some common complaints about FedEx include:
While we cannot guarantee compensation or refunds, filing a complaint can help ensure that your issue is addressed and resolved in a more timely and appropriate manner. FedEx may offer compensation or refunds as part of their resolution process.
After you have submitted your complaint through our platform it always helps to notify FedEx yourself as well. You can contact FedEx customer service by phone at 1-800-463-3339, via their virtual support assistant or through @FedExHelp on Twitter.
Below, you will find the contact information for the complaint department of FedEx. To amplify the impact of your complaint, please use our complaint form.
The corporate office of FedEx is located at 942 S Shady Grove Rd Memphis, TN 38120. You can contact the customer service of FedEx by calling 1-800-463-3339. For FedEx support through email, send your inquiry to track@fedex.com. If you want to reach out to FedEx through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from mdnorthcutt on 19 June 2022 about FedEx.
On camera, it shows your driver placing a package, (valued at $200.00), right on the edge of the top step of my porch. It was actually overhanging the step to where EVERONE on either street could see it. I live on... Read more
Complaint from Ffcaira on 18 June 2022 about FedEx.
I have a package that was overnighted. 577983101884 I was never attempted to be delivered the next day. I spent over 2 hours trying to dig hire out on the phone with FedEx with the representative refusing to transfer me to... Read more
Complaint from Dennis Bullock on 16 June 2022 about FedEx.
ordered a rocking chair from Walmart 4342250453905 it was delivered yesterday but to the house next door 9205 Canal Way our address is 9201 and that was on the label. worse than that my new cpap machine value at 1400.00 was also... Read more
I specifically told the company chewy where to have my package placed.....in the back by the garage.That is stated on the delivery label. I then call and finally after 45 min I spoke with a representative who told me that... Read more
Complaint from liliiag21@gmail.com on 11 June 2022 about FedEx.
I shipped iPhone to my son, tracking number 777036984580. It was in Quincy, Illinois on Monday 6622 and delivery should be next day. But next morning we found out it went to Champagne, Illinois and didn’t update for 30 hours.... Read more
Complaint from Back Swamp on 07 June 2022 about FedEx.
Received notice from Fedex that package would deliver Sunday 65 before end of day. No delivery. Monday am received notice from Fedex that package would deliver 66 before end of day. No delivery. At 540pm Fedex... Read more
Complaint from garycopple on 03 June 2022 about FedEx.
Fedex delivered an Package containing EBAY items to the wrong address. They admitted that they delivered to the wrong address. I had it set up for the customer to sign. The signature they received A.A.A. I have dealt with Fedex... Read more
Complaint from aslp on 31 May 2022 about FedEx.
The Fed Ex driver left the package (A VERY HEAVY AND FRAGILE BOX) Half Way Up the Driveway and not near the door. I have a ramp to the door; there is no reason to be that sloppy. ... Read more
Complaint from Mjsanders@roadrunner.com on 20 May 2022 about FedEx.
I live in the country. Most people know that country people don't generally use their front doors. The door I use is next to my driveway, and much more accessible than my front door. Two months ago... Read more
Complaint from asha harrington on 19 May 2022 about FedEx.
For 8 days our package departs and arrives back at the smart facility in Indianapolis. Fedex claims they are sending it to the nearest usps facility to deliver. Usps received preshipment info 8 days ago and still haven't received from... Read more
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