FedEx complaint: Delivery

Name: Delivery
Item: FedEx
Author: Linda

Open 13 Jun 2022 94 views Parcel Couriers

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Filed 13 Jun 2022 by Linda

I specifically told the company chewy where to have my package placed…..in the back by the garage.That is stated on the delivery label. I then call and finally after 45 min I spoke with a representative who told me that the package would be delivered in the back. I come home and the 34 lb package is on my front step!!!!!!!!!! Am I missing something here????

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Case details

Status: Open
Company: FedEx
Filed: 13 Jun 2022
Desired resolution: Have the drivers READ the instructions on the mailing label, is that too much to ask?
Problem: Delivery instructions ignored, left at front
About: pet supplies package

Progress

Filed
Company notified
Company replied
Resolved

13 Jun 2022 Complaint filed and published
13 Jun 2022 Message from Bizzy: we notified FedEx about this complaint.

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