FedEx complaint: Delivery

on 13 June 2022 about FedEx in category Parcel Couriers

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My complaint:

I specifically told the company chewy where to have my package placed…..in the back by the garage.That is stated on the delivery label. I then call and finally after 45 min I spoke with a representative who told me that the package would be delivered in the back. I come home and the 34 lb package is on my front step!!!!!!!!!! Am I missing something here????

Suggested solution:

Have the drivers READ the instructions on the mailing label, is that too much to ask?

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