FedEx complaint: Poor service on delivery

Name: Poor service on delivery
Item: FedEx
Author: Annie

Open 31 May 2022 98 views Parcel Couriers

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Filed 31 May 2022 by Annie

The Fed Ex driver left the package (A VERY HEAVY AND FRAGILE BOX) Half Way Up the Driveway and not near the door. I have a ramp to the door; there is no reason to be that sloppy. Bad service, very bad form!

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Case details

Status: Open
Company: FedEx
Filed: 31 May 2022
Desired resolution: Let me know that the driver has been disciplined. I do not accept driveway deliveries! ALL DELIVERIES BELONG AT T HE DOOR. I have a wheelchair ramp and it is BAD service to leave it (and it is expensive!!!0 half way up the driveway!
Problem: Fragile package left halfway up driveway
About: heavy parcel

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Filed
Company notified
Company replied
Resolved

31 May 2022 Complaint filed and published
31 May 2022 Message from Bizzy: we notified FedEx about this complaint.

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