While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dunkin Donuts over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Dunkin Donuts? Submit your Dunkin Donuts complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dunkin Donuts.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Dunkin Donuts complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 21 complaints about Dunkin Donuts over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dunkin Donuts's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Dunkin Donuts. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Dunkin Donuts by calling 1-800-447-0013. If you want to reach out to Dunkin Donuts through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Amylee383 on 17 February 2022 about Dunkin Donuts.
The staff was standing at the register on his phone had not addressed the customer in front of him in any way and stood there on his phone for a couple minutes. I left. Read more
Complaint from solidworks on 16 February 2022 about Dunkin Donuts.
I ordered a frozen coffee from the drive thru and I am not sure why they made it so sweet, or something else was wrong with the coffee after few sips, it made me sick all day and I... Read more
Complaint from Rendrag on 06 February 2022 about Dunkin Donuts.
It tasted burnt and was not drinkable and when I brought the issue to the women in charge she said if I remake it, it will taste the same, her attitude was very put out. This Dunkin is on the... Read more
Complaint from Mckenzi on 04 February 2022 about Dunkin Donuts.
I live next door to a proposed Dunkin Donuts building location which is threatening to have State Highway Adm. close the driveway we have used since 1947. My mother, homeowner is 89 years old and I am trying to assist... Read more
Complaint from Lindal on 25 January 2022 about Dunkin Donuts.
Everything I have gone there in the evening they are always out of everything mayb 1 or 2 donuts to pick from if they are not going to have anything to pick from then mayb they should close at open... Read more
Complaint from jfgiants56@gmail.com on 14 December 2021 about Dunkin Donuts.
I walked to the store at 6:30, the sign says open at 6 am. I attempted to enter the store and the door was locked. I knocked on the window and they indicated I should go to the... Read more
Complaint from WHERE IS ROY on 08 December 2021 about Dunkin Donuts.
Waited 15 min. a speaker then pulled up to window and ignored again Then an employee opened window and said we are not open until 7 a.m. and slammed the window shut.ihave been going at this site for years. Never... Read more
Complaint from endlazyness on 26 November 2021 about Dunkin Donuts.
On thanksgiving, i was told by two guys working there that they are extremely busy and will not cook because they were told not to prep any food. I then proceeded to wait 10 minuets at the window after waiting... Read more
Complaint from Mildred.m85@gmail.com on 09 October 2021 about Dunkin Donuts.
I kindly ask the person in charged (jamin) is his name at store 340091. If he can help me with my order due to always going to a different store I ordered it at my regular store he told me... Read more
Complaint from Faith24 on 03 October 2021 about Dunkin Donuts.
I took my kids this morning to Dunkin doughnut at Mathews location, my daughter ordered a drink and she ended up not liking it at the first sip. I asked her to go back to the lady and asked please... Read more
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