While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dunkin Donuts over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Dunkin Donuts? Submit your Dunkin Donuts complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Dunkin Donuts.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Dunkin Donuts complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 21 complaints about Dunkin Donuts over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dunkin Donuts's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Dunkin Donuts. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Dunkin Donuts by calling 1-800-447-0013. If you want to reach out to Dunkin Donuts through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Authentic experiences shared by our community for your benefit.
Complaint from Sam2022 on 02 May 2022 about Dunkin Donuts.
I have been going to this Dunkin branch for years. It use to be excellent with orders. Now, it seems they can NEVER get an order correct! I usually order the exact same thing( sausage,egg chees... Read more
Complaint from RAH1A0 on 11 April 2022 about Dunkin Donuts.
hot chocolate machine is never ready or not working , the one door is always locked customers cant get in, and loud getto music is always playing very disturbing to the customers chairs on the table never on the floor... Read more
Complaint from Michelle J on 10 April 2022 about Dunkin Donuts.
I visited your place in Indian Trail, NC today. All I can say is GROSS! The place was filthy both in the lobby and behind the counter. The facility looked as though it had not been cleaned... Read more
Complaint from Szilski@yahoo.com on 24 March 2022 about Dunkin Donuts.
Stopped serving Lemon with Iced Tea. This a standard with Iced Tea. This will result in customers going elsewhere for Iced Tea and Doughnuts. Not very thoughtful of management! Happy Read more
Complaint from Kottoncandy28 on 19 March 2022 about Dunkin Donuts.
My big complaint with this store is that when you order food the food is always wrong. They also don’t have certain things on the menu. The have merchandise that they display but they don't sell. I work down... Read more
Complaint from MsStarssxvii on 16 March 2022 about Dunkin Donuts.
I ordered a Mocha coffee and clearly there isn't any mocha in it. I asked for my bagel to be toasted and it's lightly toasted on the edges. The lady who took my order seemed too busy to take it.... Read more
Complaint from Complaint 123 on 03 March 2022 about Dunkin Donuts.
Male employee must be new getting orders wrong handled my food without gloves after working window and cash register. Also was getting peoples orders wrong handing out wrong orders other employee had to correct him. Read more
Complaint from myrnamorales on 02 March 2022 about Dunkin Donuts.
America runs on Dunkin!!! On Sunday 2202022 I drove to your dunkin and used your drive through window Blerta ID 259950 took my order when i drove up two second window to pay and get my order. i explained that... Read more
Complaint from Thedream04 on 26 February 2022 about Dunkin Donuts.
Every time going to this location they always run out of everything at 1 in the afternoon they need to be able to keep up with other locations went in for a cold brew at 10 30 am and they... Read more
Complaint from tross61 on 24 February 2022 about Dunkin Donuts.
It was bad enough when DD decided to switch out the coffee cup lids that had a closure to keep the coffee from spilling out to one that required a plastic stick to cover the hole (which still does not... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
