While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Dunkin Donuts over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Dunkin Donuts? Submit your Dunkin Donuts complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 21 complaints about Dunkin Donuts over the last 12 months. The graph below shows a monthly breakdown.
Curious about Dunkin Donuts's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Dunkin Donuts. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Dunkin Donuts by calling 1-800-447-0013. If you want to reach out to Dunkin Donuts through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Nimax310@gmail.com on 27 June 2022 about Dunkin Donuts.
Clerk did not follow instructions and did not tighten lid on hot coffee. Kaitlynn failed to secure the lid on my hot coffee and when I left it popped open and soaked my hand and burned. When I... Read more
Complaint from mustang6 on 24 June 2022 about Dunkin Donuts.
I just ordered a medium Iced chai latte at this location. I have ordered this from this location before and they were always good. Today it had no taste, too much milk. I ended up throwing it away. Very disappointed. Read more
Complaint from Nuala on 20 June 2022 about Dunkin Donuts.
I went to order my cup of coffee and when I placed order something else came up. I tried to call but the phone number on google was the wrong number. I called another location for the phone number... Read more
Complaint from kayoung47 on 19 June 2022 about Dunkin Donuts.
Each Sunday morning, we stop at the Dunkin Donuts drive-through on West Fourth Street in Lewistown, PA. My order is always one extra large coffee with cream. For the past two weeks, I have been given milk in... Read more
Complaint from Sumner 41 on 17 June 2022 about Dunkin Donuts.
Twice I ordered door dash delivery . I ordered JELLY doughnuts . First time .I got custard (not jelly). Tried again yesterday ,ordered jelly doughnuts . Got ASSORTED , NOT one jelly in the dozen. For what it cost .... Read more
Complaint from un happy on 08 June 2022 about Dunkin Donuts.
i got an avocado toast and it was burnt and cold and i could not turn around because i was on my way to work it was burnt and ice cold i opened it as i was driving at 3... Read more
Complaint from icstarsnureyes24@aol.com on 28 May 2022 about Dunkin Donuts.
This is the 4th complaint. You need to reteach your crew how to make proper drinks. We gave up Starbucks completely because we love DD better, BUT, It's always watery. I have pulled people to DD and we are all... Read more
Complaint from Bubbly BS on 10 May 2022 about Dunkin Donuts.
this is the second time i went there and they said they didn't have enough donuts to fill my order. This time was mothers day at 2:00 right after church. I do not like to complain but when I was... Read more
Complaint from Cooneys1 on 06 May 2022 about Dunkin Donuts.
I'm a dedicated customer I order a Coffee everyday from dunk'n donuts. So I been using the online ordering app. today while I was in Drive Thru at the intercom letting them know I was here One of your employees... Read more
Complaint from romnov1964@aol.com on 02 May 2022 about Dunkin Donuts.
How can you all be trying out a new menu - when you are out of everything? No English Muffins, or croissants; the mini bagels bites were frozen. No longer serving the power breakfast sandwich. Basically, anything I tried to... Read more
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