Dunkin’ Donuts complaint: Customer service

Name: Customer service
Item: Dunkin’ Donuts
Author: Amy

Open 17 Feb 2022 156 views Fast Food / Delivery

File your Dunkin’ Donuts complaint How does Complain.biz work?

Filed 17 Feb 2022 by Amy

The staff was standing at the register on his phone had not addressed the customer in front of him in any way and stood there on his phone for a couple minutes. I left.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Reason

What is wrong?

Your email (optional, if we may ask you something)

Case details

Status: Open
Company: Dunkin’ Donuts
Filed: 17 Feb 2022
Desired resolution: Watch security video and see how often it happens. Disciplin as appropriate
Problem: Cashier on phone ignored customers

Progress

Filed
Company notified
Company replied
Resolved

17 Feb 2022 Complaint filed and published
17 Feb 2022 Message from Bizzy: we notified Dunkin’ Donuts about this complaint.

See all 113 Dunkin’ Donuts complaints

Discussion

0 comments

No comments yet. Been through something similar with Dunkin’ Donuts? Start the discussion above.

More Dunkin’ Donuts complaints

View all 113

No donuts for sale

At 8am, they had NO donuts for sale. Was told they had not made them yet. YOU HAVE GOT TO…

9 May 2026

Coffee Cup Lids . . .Absolutely HORRIBLE!

It was bad enough when DD decided to switch out the coffee cup lids that had a closure to keep…

24 Feb 2022

Coffee

I ordered a frozen coffee from the drive thru and I am not sure why they made it so sweet,…

16 Feb 2022

Wronged by Dunkin’ Donuts too?
Make it sting!

Launch complaint