While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Lance R on 27 July 2022 about Capital One.
I've been a Capital One Card Holder since 2008 which is 14 years. My credit score in excellent. I recently dealt with Frontier airlines but had to cancel my flight. Note initially I did not want a refund from Frontier... Read more
Complaint from karensagency on 25 July 2022 about Capital One.
This all started on April 15, 2022. My Capital One Bank account was debited twice. Once for $6.98 and again for $6.96. This is a typical scam process. I didn't notice those small amounts coming out of my account. But... Read more
Complaint from nonyabiz on 22 July 2022 about Capital One.
I went to make a purchase today I received a text asking if it was me I said yes the card still declined I call them they say it's cause of suspicious activity even after replying to the text saying... Read more
Complaint from Magoo on 25 June 2022 about Capital One.
Toward the end of 2021, Capital one sent me a text asking me to do more business with account ending in 2348, which I agreed to. I sent the text back and contacted the credit department through customer... Read more
Complaint from acflora1544 on 22 June 2022 about Capital One.
My wife and I have had Capital One cards since 2018. Over that period of time we have enjoyed using the card(s). We have also spent over $153k during the 5 yrs and have never had any issues with paying off... Read more
Complaint from WillSwanson on 21 June 2022 about Capital One.
I generated a money gram transaction. I didn't know that it was considered a cash advance, so I was charged $10 and accrued interest for two months. I pay off my statement each month to NOT pay interest, and I... Read more
Complaint from RJS on 16 June 2022 about Capital One.
WELLS FARGO SENT A BALANCE TRANSFER TO CAPITAL ON ON 672022. CAPTIAL ONE VERY NASTY AT CALL CENTER SAID THEY DID NOT RECIEVE THIS FROM WELLS FARGO. NOW WELLS FARGO WANTS TO GET PAID ON THE TRANSFER BUT MY CAPTIAL... Read more
Complaint from Kellyxu on 16 June 2022 about Capital One.
I placed an order on 05122022 from cityawsome.com. But the seller never shipped any items to my home address! It’s a fraudulent website, it’s a scam! I called capital one bank to dispute the charge and I get my money... Read more
Complaint from mjovn on 11 June 2022 about Capital One.
On March 1, 2022 I applied for and received a Menards Big Card. I used it charging a little over $100 since I was promised $10 if I charged over $100. I paid the bill almost immediately but never received... Read more
Complaint from frustration on 06 June 2022 about Capital One.
not everyone is familiar with the uploaddownload process of documents to complete activation of your credit card. process should be and can be made easier. i have never had a more complex procedure with other credit card companies.... Read more
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