While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Capital One over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Capital One? Submit your Capital One complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 18 complaints about Capital One over the last 12 months. The graph below shows a monthly breakdown.
Curious about Capital One's track record in addressing complaints within the Banks category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Capital One. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Capital One by calling 1-877-383-4802. If you want to reach out to Capital One through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from g2014s on 08 November 2022 about Capital One.
Have pictures from my visit to the post office on the 10th of October showing my purchase of the stamps at a kiosk and me sending my payment of cash in the mail. They show that they did not receive... Read more
Complaint from fahmida sarwar on 30 October 2022 about Capital One.
Iam really disappointed about capital one credit card. 3 months ago, i file for dispute for my one transanction 6 months ago. whatever documents they ask me i provide them but they said it's not enough so i upload more... Read more
Complaint from Nola on 27 October 2022 about Capital One.
Capital One credited a $7,636 check to my credit card account with a $0 balance, resulting in a credit balance of $7,607 because they also decided to charge the $29.00 annual fee against this check. Payment was made by mail... Read more
Complaint from Mark Rizley on 28 September 2022 about Capital One.
Capital one decided to hold my check for 7 seven days. They sent me an email stating that they were holding my check because they had reason to believe that the check would be returned. But here lies the problem.... Read more
Complaint from T23 on 25 September 2022 about Capital One.
Hello, I will like to make a complaint against the company capital one . I think they have some of the worst customer I have ever encountered. Just recently my personal bank account was hacked into and not sure what... Read more
Complaint from CAFG on 01 September 2022 about Capital One.
1st go inside to check if manager- supervisor there. There is no one in the front offices, all have been removed. 3 cashiers. I go to one just to ask for supervisor help. screamed at, not until... Read more
Complaint from Christy McBrearty on 31 August 2022 about Capital One.
I paid my car off in April 2022, they sent my title to the wrong address. When I called in May they were waiting on the title to be returned. I was mailed a lien release letter within 5 days... Read more
Complaint from lubovkus on 20 August 2022 about Capital One.
Capital One didn't allow to transfer my monthly paid interest from CD account to my saving account. Account CD was opened in July 5, 2022 and one payment was received on August 4th. So I asked them to allow to... Read more
Complaint from ellen777 on 11 August 2022 about Capital One.
On 72622, I received a call from Amber in the customer protection department about a wire I sent for $50,000 tp Coinbase for investment purposes. I was then informed my account including savings would be frozen. This was... Read more
Complaint from BhAtia50 on 30 July 2022 about Capital One.
Capital One has a restriction on my credit card. There was a 200.00 deposit by Fifth Third Bank. Called Capital several times and they don't understand what is wrong with my account. They want me to arrange a conference call... Read more
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