Our sentiment meter has identified a 100% increase in complaints about Straight Talk over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Straight Talk's offerings.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with Straight Talk? Submit your Straight Talk complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 19 complaints about Straight Talk over the last 12 months. The graph below shows a monthly breakdown.
Curious about Straight Talk's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Straight Talk. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Straight Talk by calling 1-877-430-2355. For Straight Talk support through email, send your inquiry to custsrv@straighttalk.com. If you want to reach out to Straight Talk through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ellie Rhodes on 19 March 2023 about Straight Talk.
I have been with them for years and was very happy but I have had recent problems to the extent that my new phone will probably not be with them. Recently, I have had issues when my plan renews on... Read more
Complaint from FU86 on 25 January 2023 about Straight Talk.
Well about a week and a half ago I woke up to find that my telephone had been shut off and my service interrupted. I thought that this was strange as I had more than a week worth of service... Read more
Complaint from Hardingrw on 25 January 2023 about Straight Talk.
I bought a Straight Talk phone on January 20, 2023. Have had nothing but problems with it. I can't get a phone icon to make a call. Today I wasted over 90 minutes on my home phone with a technician.... Read more
Complaint from 2017rivergirl@gmail.com on 19 January 2023 about Straight Talk.
I was told that we had till 133123 at midnight to switch out phone to verizon.i called at 9 am on the 31 at which time I was told I would need to purchase sim card for both my phones... Read more
Complaint from Harrington on 12 January 2023 about Straight Talk.
I was told my home service receiver box was out dated,told I had to order new one,I did it,they said it take 3 to 5 days business days to get it,going on 2 weeks now,I call them and they just... Read more
Complaint from Paul van on 11 January 2023 about Straight Talk.
Got iphone se and they been trying to activate it for 5 days now and can’t transfer my number, been without business phone for 5 days now and customers cant reach me. Been customer for over 6 years. No help... Read more
Complaint from DEBRA.VONDAL on 09 January 2023 about Straight Talk.
I KEEP GETTING BILLED TO MY BANK ACCOUNT EVERY MONTH SINCE AT LEASE JUNE OF 2021 ALL I DID WAS PAY MY DAUGHTER'S STRAIGHT TALK PHONE BILL AND HER NUMBER IS 701-578-5153 I WAS CHARGED 3 TIMES IN DECEMBER ALONE... Read more
Complaint from monaesierra on 08 January 2023 about Straight Talk.
I paid my bill with Straight talk on December 25, 2022 for 63.15. On January 3, 2023 my phone went into SOS mode. I have contacted them over 18 times and have gotten hung up on every time with no... Read more
Complaint from Piagrande on 04 January 2023 about Straight Talk.
I was on hold for exactly for 2 hrs, 14 mins and 46 secs before I was hung up on. I started the call at 4:23 PM. I wanted to know how to TRANSFER the number from my dead phone... Read more
Complaint from Jollyoboy on 02 January 2023 about Straight Talk.
I had a single straight talk line for over 2 yrs. November 2022 I signed up for 2 line family at $90 with tax etc $100.49 In November charged me twice got refund 2 nd line didn't work but 4-5... Read more
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