Our sentiment meter has identified a 100% increase in complaints about Straight Talk over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Straight Talk's offerings.
Sentiment data last updated on April 16, 2024
Do you have a dispute or had a bad customer experience with Straight Talk? Submit your Straight Talk complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 20 complaints about Straight Talk over the last 12 months. The graph below shows a monthly breakdown.
Curious about Straight Talk's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Straight Talk. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Straight Talk by calling 1-877-430-2355. For Straight Talk support through email, send your inquiry to custsrv@straighttalk.com. If you want to reach out to Straight Talk through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Coreyf441 on 04 October 2023 about Straight Talk.
I Bought a Straight Talk wireless phone and purchased the $45 unlimited plan. It worked for 1 day and then I couldn't make or receive calls, nor text messages. I reached out to Straight talk to trouble shoot the issue... Read more
Complaint from Maggiemayg on 28 September 2023 about Straight Talk.
Spoke to several reps, said the router was now Obsolete had to upgrade they'd send me the replacement. It's been nearly a year no replacement. So I purchased one from Walmart. Now ST reps act like they don't know what... Read more
Complaint from JRiley on 30 August 2023 about Straight Talk.
I have been a Straight Talk customer in good standing for over ten years. My account is currently paid through Apr. 16, 2024. On 8/23, my phone service was deactivated without my knowledge or permission. I learned it was deactivated... Read more
Complaint from Michelle1966 on 23 August 2023 about Straight Talk.
On July 29th of 2023 at 10:45 a.m. eastern standard time I talked to a gentleman named Jill I was paying for another 7 Days of service which I was promised by this gentleman that I would have a free... Read more
Complaint from Heatherat on 15 July 2023 about Straight Talk.
I made an insurance claim over 5 months ago ago and got the run around. Finally got a label to return my phone and now they have not sent a phone . Read more
Complaint from Leggett on 14 July 2023 about Straight Talk.
Straight talk claims they never received broken phone still under warranty. Read more
Complaint from Duckymae on 10 July 2023 about Straight Talk.
Straight talk has took out two payments off my debit card. Some of co- work at straight talk some tell me they send the payment they took off my card and I call the bank my bank told them about... Read more
Complaint from StavigS on 08 July 2023 about Straight Talk.
My data and hot spot aren't working and customer service pretty much tells me they don't know what to tell me and my account is fine when it clearly is not cuz I would be able to use my data... Read more
Complaint from phenixcat on 07 July 2023 about Straight Talk.
every time i make a call its not the number wanted but straight talk comes on line and they have numbers all over the place 713 850 8600 cannot get person... Read more
Complaint from Ben Willis on 16 April 2023 about Straight Talk.
Straightalk hired people fro, 3 world countries to help customers I wanted to set up a new phone to my already straightalk service which I have had for 12 to 17 years when I couldn't understand the person who answered... Read more
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