While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Straight Talk over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Straight Talk? Submit your Straight Talk complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 19 complaints about Straight Talk over the last 12 months. The graph below shows a monthly breakdown.
Curious about Straight Talk's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Straight Talk. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Straight Talk by calling 1-877-430-2355. For Straight Talk support through email, send your inquiry to custsrv@straighttalk.com. If you want to reach out to Straight Talk through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Wkpierce1999@gmail.com on 07 February 2022 about Straight Talk.
Have been on my phone literally calling my daughter and straight talktracfone says please hold for a very important message. Also called daughter last night February 6 2022 and they said I had no more data and wouldn't call my... Read more
Complaint from Towpro11 on 02 February 2022 about Straight Talk.
2 12 days and still trying to activate the new phone they FORCED me to get because of their switch over. Read more
Complaint from Bubbles1956 on 30 January 2022 about Straight Talk.
My credit card on file with Straight talk was stolen. in addition, I tried for the week before last Christmas to activate my new iPhone 13 but they could not figure out how to do it. I... Read more
Complaint from Rbrtc on 02 January 2022 about Straight Talk.
Yes, I am Robert Champ, I am currently a straight talk wireless customer. I recently ordered a phone through the sales dept. on 122921, however it dont show as processed until 123021. I have been tracking the status of my... Read more
Complaint from Hotoverhotspot on 23 December 2021 about Straight Talk.
I bought a $55 service plan from straight talk , whom I've been with for 3 years, and bought my first hotspot card 5 days ago from straight talk December 16th of 2021. that came with unlimited high speed data,... Read more
Complaint from MoreThanMad on 19 December 2021 about Straight Talk.
We purchased a new samsung galaxy s21 ultra 5 g phone. We transferred our data and had already paid for December Service. Phone worked but not the internet. So we called them and they said we needed a... Read more
Complaint from Cowboy Bill on 30 November 2021 about Straight Talk.
Changed phone carrier on 10-15-21 and billed on 11-01-21 for next month. Notified them service cancelled on 10-15-21 at the TMobile store in Collumbus, Ga Old number retained.. Filed unauthorized charge with credit card company Cap One.... Read more
I had called straight talk and been on the phone on seven or eight different occasions all of them at least 30 minutes some of them up to an hour resume this problem to him been on hold and to... Read more
Complaint from Hopie on 10 November 2021 about Straight Talk.
January 5th 2021 I purchased a phone through straighttalk. On July 20th 2021 I contacted straighttalk to let them know my phone was no longer charging. They sent me a return label and I shipped my phone back... Read more
Complaint from Maria_rivas1 on 07 November 2021 about Straight Talk.
I bought the wrong straight talk card At Walmart. The card was not for smartphones and I tried to return it but Walmart said that they don't do refunds on those that I had to call straight talk myself to... Read more
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