Our sentiment meter has identified a 100% increase in complaints about Straight Talk over the past 28 days compared to the average rate. This underscores potential challenges in customer experience. For informed decision-making, we strongly recommend reviewing the complaints before considering Straight Talk's offerings.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Straight Talk? Submit your Straight Talk complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 19 complaints about Straight Talk over the last 12 months. The graph below shows a monthly breakdown.
Curious about Straight Talk's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Straight Talk. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Straight Talk by calling 1-877-430-2355. For Straight Talk support through email, send your inquiry to custsrv@straighttalk.com. If you want to reach out to Straight Talk through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from lwhee on 30 December 2022 about Straight Talk.
I bought a new Straight talk at Walmart on 09212022 and the phone messed up so I call the warranty with Square trade and they told me it was still under warranty with Straight talk. So I... Read more
Complaint from MidWest86 on 09 December 2022 about Straight Talk.
Straight talk merged with verizon without notice, they forced me to change sim cards which I had att straight talk and had amazing service had signal every where ,then they sent me a new sim card (verizon) and said my... Read more
Complaint from Em Ma on 07 December 2022 about Straight Talk.
They were porting a number for me. It didn't go through and they also took my old number so now my phone has no number on it and they are saying the old number isn't even in their system.... Read more
Complaint from McClanahan2b on 23 November 2022 about Straight Talk.
I have been three weeks trying to activate my dads phone with this company. He bought new nokia flip phone and transferred service from verizon. I have been on line hours with numerous people each one blaming the previous even... Read more
Complaint from linda durrance on 15 November 2022 about Straight Talk.
I talked with J on phone for over an hour trying to cancel phone, because phone has been dead for week, til I could get a new phone. She asked me all sorts of info about CC s... Read more
Complaint from Sandancer on 08 November 2022 about Straight Talk.
I have been a straight talk user for many many years and have recruited several people to switch to them. I finally decided to buy a new phone and went to Walmart to get one, it was a Motorola... Read more
Complaint from Allen1957 on 04 November 2022 about Straight Talk.
Straight Talk informed me that I needed a phone that was compatible with the new 4g or 5g network change. They said that they were going to send me the phone in 3 to 5 business days. I gave them... Read more
Complaint from Dex on 03 November 2022 about Straight Talk.
I bought a $250 straight talk phone and a $35 straight talk plan. went through all the steps to activate it and it registered to my straight talk account. I went through the process of rebooting the phone like it... Read more
Complaint from MarkR67 on 26 October 2022 about Straight Talk.
I haven’t been able to make phone calls for a week. My Straight talk prepaid monthly amount is current. Been on the phone with them(using a different phone)for hours on end. Replaced the SIM card and the phone worked for... Read more
Complaint from Dreamdoll on 29 September 2022 about Straight Talk.
I have been a customer for many years. Everytime I purchase the $90 2 line plan, I never receive my 2nd line pin. They always say it will be sent by email but I never get an email.. Then when... Read more
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