While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Straight Talk over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Straight Talk? Submit your Straight Talk complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Straight Talk.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Straight Talk complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 19 complaints about Straight Talk over the last 12 months. The graph below shows a monthly breakdown.
Curious about Straight Talk's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Straight Talk. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Straight Talk by calling 1-877-430-2355. For Straight Talk support through email, send your inquiry to custsrv@straighttalk.com. If you want to reach out to Straight Talk through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Awarren94 on 24 March 2022 about Straight Talk.
I paid 65 dollars and did not get my services so when you guys did that I went ahead and went out to Walmart and bought bring your own sim card activation kit I got the 45 dollar plan I... Read more
Complaint from DEANIEWU@YAHOO.COM on 18 March 2022 about Straight Talk.
The following are the issues on the above support line 1-800-378-1684- 1) Hold time is an hour or longer to get hold for the 1st level support 2) Most of the time the 1st level support would not be able to help... Read more
Complaint from Blackwolfyt101 on 13 March 2022 about Straight Talk.
I bought the 65$ plan for 20G of hotspot data but when I activated it, it says plan does not support mobile hotspot and I'm not very happy because I spent 65$ Read more
Complaint from Jow0512 on 08 March 2022 about Straight Talk.
On 22622 I ordered a Bring Your Own Phone sim card kit and unlimited monthly service plan. Total for the order was $52 which included expedited 2 day delivery with UPS. For 5 days neither UPS or Straight Talk could... Read more
Complaint from straighttalkiscriminal on 08 March 2022 about Straight Talk.
I ordered an iPhone 11 on Feb 7th. After nearly two weeks it finally arrived. I activated the phone and 4 days later my service was cut. It took several days and hours of phone calls for my 32nd customer... Read more
Complaint from Cell phone hell on 05 March 2022 about Straight Talk.
Straight talk sold me an iPhone and One month’s service via the phone. They promised a delivery date but was several days late. Then when I got the phone they couldn’t help me get to make phone calls. I spent... Read more
Complaint from ljk3hb on 02 March 2022 about Straight Talk.
I've contacted Straight Talk about 6 times now because my service will intermittently drop. I cannot make calls, send or receive texts, access data. It's happened when I am out and unable to connect to WiFi...so I have to sit... Read more
Complaint from DSC2 on 24 February 2022 about Straight Talk.
On Monday, February 21, 2022, My wife brought a Straighttalk SIM card kit for Wal-Mart in Natchez, MS. She was on the phone with Straighttalk trying to get the cellphone SIM activated for 5 hours. They refused to activate the... Read more
Complaint from DSC on 24 February 2022 about Straight Talk.
On Monday, February 21, 2022, My wife brought a Straighttalk SIM card kit for Wal-Mart in Natchez, MS. She was on the phone with Straighttalk trying to get the cellphone SIM activated for 5 hours. They refused to activate the... Read more
Complaint from NoMoreFraud on 24 February 2022 about Straight Talk.
Straighttalk forced me to obtain a new phone due to 5G. But after hours over several days, they could not get the phone to work properly (send and receive images via text). So, I went in today to... Read more
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