Straight Talk complaint: Intermittent Service Drop
Filed 2 Mar 2022 by Lisa
I’ve contacted Straight Talk about 6 times now because my service will intermittently drop. I cannot make calls, send or receive texts, access data. It’s happened when I am out and unable to connect to WiFi…so I have to sit on the phone with Customer Support until they are able to resolve. Eventually (regardless of whatever Customer Support does) the phone begins working in an hour or so. No one on chat is able to tell me why it continues to happen, because every time I am looking for a root cause to keep it from continuing. I was told they would call me in 10 minutes yesterday and never did.
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