While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Straight Talk over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 29, 2024
Do you have a dispute or had a bad customer experience with Straight Talk? Submit your Straight Talk complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Straight Talk.
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Finally, we can turn your complaint into a professional Straight Talk complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 19 complaints about Straight Talk over the last 12 months. The graph below shows a monthly breakdown.
Curious about Straight Talk's track record in addressing complaints within the Telecom category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Straight Talk. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Straight Talk by calling 1-877-430-2355. For Straight Talk support through email, send your inquiry to custsrv@straighttalk.com. If you want to reach out to Straight Talk through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from hickup on 14 September 2022 about Straight Talk.
one they locked my phone for upgrading and wanna charge me like 3 times phones worth to unlock and kept me on the phone for 11 hours and told me nothing but lies end of the day i couldnt even... Read more
Complaint from Libda english on 02 September 2022 about Straight Talk.
When I add service early on my phone it uses that date instead of when my service expired that is cheating people and it needs to change Read more
Complaint from George12345 on 27 August 2022 about Straight Talk.
30 day service pin deactivated after only 5 days Read more
Complaint from Jesse Limas on 22 August 2022 about Straight Talk.
Ive been a costumer for many years and been a loyal custumer and i always used my reward points when I needed them well My phone was turn off around july 27 2022 due to that was my renew date... Read more
Complaint from Shelia Gause on 30 July 2022 about Straight Talk.
I have been a straight customer for years and in May of 2022, I received an text from straight talk stating that I needed to change out my sim card or my service would be interrupted. I called straight... Read more
Complaint from Cvette6991 on 23 April 2022 about Straight Talk.
I bought a View 3 Just Last week when I went to hook it up my phone froze Let me back up . I called the number on bank of the red activation card inside of phone So... Read more
Complaint from joy christiansen on 16 April 2022 about Straight Talk.
i called asked them to get me off auto pay or disconect they phone they told me they couldnt do that cu my brother has the phione not me but im the one that payed the bill i told them... Read more
Complaint from Rev. Warfel on 11 April 2022 about Straight Talk.
I have been denied access to my account for 2 years. I feel Straight Talk has kept cheating my account: I paid for double minutes for life, my minutes seem to mysteriously disappear, etc. I decided my only option was... Read more
Complaint from fatwilys1 on 07 April 2022 about Straight Talk.
When I could get no help to fix phone, which by the way they send me and it never worked, and when I callled for help they kept disconnecting me. I decided to go to Boost Mobile and wanted to... Read more
Complaint from Melissa Midkiff on 31 March 2022 about Straight Talk.
I tried for days after purchasing a new phone to get my service to work properly. My time is valuable to me, and I do not get paid by StraightTalk to call for days about an issue. I need my... Read more
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