Straight Talk complaint: Home service receiver box

Name: Home service receiver box
Item: Straight Talk
Rating: 1
Author: Ray

Open 12 Jan 2023 125 views Telecom

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Filed 12 Jan 2023 by Ray

I was told my home service receiver box was out dated,told I had to order new one,I did it,they said it take 3 to 5 days business days to get it,going on 2 weeks now,I call them and they just gave me a excuse,I’m disabled,I need my home phone service been with u for 7 years,customer service not doing there job .My number is 352 672 5908

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Case details

Status: Open
Company: Straight Talk
Filed: 12 Jan 2023
Rating: 1/5
Desired resolution: Send my receiver box for home telephone service .call twice,I give up on them
Problem: Replacement receiver box not arrived
About: home phone receiver box
Dealing with it for: 2 weeks

Progress

Filed
Company notified
Company replied
Resolved

12 Jan 2023 Complaint filed and published
12 Jan 2023 Message from Bizzy: we notified Straight Talk about this complaint.

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