While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 26, 2024
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We have received 18 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from DissatisfiedCustomer2021 on 19 December 2021 about Stop and Shop.
On 12192021 about 10:30am I exited the stop and shop after my purchase. I saw shopping carts flying around from the wind. As I did I notified the shopping cart collector boy and a cart flew into my front bumper.... Read more
Complaint from Buyerbeware on 18 December 2021 about Stop and Shop.
It was bad enough in the old days when you wanted to get change from a store and they said, no sir, you have to buy something. OK, bad enough. But now I’m going to stop and shop and I... Read more
Complaint from SS customer on 16 December 2021 about Stop and Shop.
I went to the Stop and Shop grocery store on Union Avenue, Haskell, NJ tonight to purchase ice cream. The sign said 2$4. for Turkey Hill Ice Cream with a digital coupon. I went to the customer service... Read more
Complaint from r.rudinsky@cox.net on 15 December 2021 about Stop and Shop.
I live close to this location and shop frequently there. It seems every time I go there to shop at least one or more of the items i need, they do not have. usually the Dairy products in... Read more
Complaint from Kilroy2021 on 14 December 2021 about Stop and Shop.
I find it wrong that workers in the Deli are not required to wear a beard net while behind the counter. I don't want hair in my purchase, Also, I think letting your works dress in whatever they want is also... Read more
Complaint from Complainer on 11 December 2021 about Stop and Shop.
Pharmacy 0523 has by far the worst people working behind the counter. They don't answer the phones on whole days. The pharmacist with the glasses is just a nasty unhappy man who'd prefer to minimize any work he... Read more
Complaint from Moexpeess87 on 01 December 2021 about Stop and Shop.
On the 24th of November i went to stop and shop to grab last minute groceries before thanks giving. After purchasing my merchandise i proceeded to the exit when a store manager came up and grabbed the person behind me... Read more
Complaint from mrvegaas on 01 December 2021 about Stop and Shop.
tues nov 30 2021 7:30pm stopped multiple times from touching our groceries unmasked in our faces talking being rude and not leaving claiming registers malfunction and she has to use her card yes they do but if you press cancel... Read more
Complaint from Hemi68gtx on 11 November 2021 about Stop and Shop.
I went to the deli in your east Islip store. I waited my turn. The woman Cathy called my number. I said I would like a lb of Stop and shop pepperoni. She said it’s in the case! I told... Read more
Complaint from Pharmacy Customer on 11 November 2021 about Stop and Shop.
My doctor prescribes 90 days of Farxiga at a time. In order to apparently keep pharmacy inventory dollars down, the pharmacy only keeps a small amount of Farxiga on hand. The pharmacy always says they have to order it. A... Read more
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