While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Stop and Shop over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Stop and Shop? Submit your Stop and Shop complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 18 complaints about Stop and Shop over the last 12 months. The graph below shows a monthly breakdown.
Curious about Stop and Shop's track record in addressing complaints within the Supermarkets / Grocery Stores category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from nanalooney@aol.com on 21 January 2022 about Stop and Shop.
I could not find the compliments area but I do want to tell you that I went to stop and shop yesterday to get bread. Then, recalled that I had a free day coupon. I can never find the free... Read more
Complaint from Maskless on 14 January 2022 about Stop and Shop.
again, the lady did not wear mask while cutting cold cuts. Read more
Complaint from CathyEder on 12 January 2022 about Stop and Shop.
the lady did NOT wear mask while cutting the cold cuts. Therefore I refused to order it. Read more
Complaint from Sspear on 10 January 2022 about Stop and Shop.
I suffer from extreme anxiety and I happen to shop for the elderly and disabled. As part of my job I am required to take photos of items I can not get off there list or why I have to... Read more
Complaint from rjpopko9@yahoo.com on 07 January 2022 about Stop and Shop.
I’ve been waiting since before Thanksgiving for a replacement rewards card. Asked the service desk about the status on 2 different occasions. Still haven’t received the new one. Also this store seems to be going downhill lately. Looks like the... Read more
Complaint from Mags45630@gmil.com on 31 December 2021 about Stop and Shop.
I had an argument with cashier and they where closing the manager there is rude calling me trash etc the workers there where calling me names etc my phone is there I want video looked at from 545-630 and see... Read more
Complaint from ABerner532yahoo.com on 29 December 2021 about Stop and Shop.
Sadly this isn't the first time with my complaint. I have in the past been in touch with OSHA because of the filthy dirty concrete with litter, a concrete ASHTRAY right at the entrance of the store (which was removed... Read more
Complaint from bella17911 on 22 December 2021 about Stop and Shop.
On 12202021 I was on line checking out with a man in front of me buying bananas. I started to place my groceries on the belt with a distance from the person in front of me. The man... Read more
Complaint from cm012980 on 20 December 2021 about Stop and Shop.
For the last two months, I have been finding an abundance of expired foods at the Simsbury Stop Shop. Specifically, salad dressing, lettuce, cheese other dairy products have had expired dates. I have reported this to workers (both... Read more
Complaint from Galileec on 20 December 2021 about Stop and Shop.
My name is Galilee Conteny. I’ve been waitin on my check from stop shop for over a month now. Patience is no longer in the question now. I’m getting very frustrated. Read more
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