RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 26, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Stop Payment reversal

Complaint from brownjg on 15 August 2021 about RushCard.

On Friday, July 23rd, I requested stop payment on a $3,000.00 check. I was told the request was forwarded to corporate for investigation. The investigation is over and it was approved.Friday 862021. once it was approved MY money should have... Read more

Comments: 0
Rating:

Stop Payment reversal

Complaint from brownjg on 13 August 2021 about RushCard.

On Friday, July 23rd, I requested stop payment on a $3,000.00 check. The address I gave to RushCard was an incorrect address. First, I was told it would be 2 business days for it to be posted to my account... Read more

Comments: 0
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Refund

Complaint from Trehenderson on 12 August 2021 about RushCard.

I was not enformed that my refund had to be approved for over 10k and now I'm stuck with no tax return and rushcard telling me to wait for corporate to release my funds Read more

Comments: 0
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Invalid card and transfers

Complaint from Ksant06 on 12 August 2021 about RushCard.

I have to RushCard account one is invalid the other one is valid for some reason you guys keep depositing my payroll on the invalid card which is making it very hard for me to transfer from the invalid to... Read more

Comments: 0
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Blocked Card No Replacement

Complaint from Cflan65 on 07 August 2021 about RushCard.

I originally had my card blocked because I thought I had lost it. I've now been waiting for a month for a replacement card. I decided to call to see what was going on only to find out that the... Read more

Comments: 0
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Someone stole money off my card online.

Complaint from Ekappa on 05 August 2021 about RushCard.

I found charges on my rushcard and I called and emailed rush card to file a dispute. They sent me a link to download a copy to a affidavit. I made a copy the next day and mailed it and... Read more

Comments: 0
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Close account return funds

Complaint from jfowler224 on 02 August 2021 about RushCard.

Case -02680735 The cardholder is deceased and I am the next of kin. I have been trying since June to resolve this issue. I was notified 71621 that all documents had been received and accepted to address this issue. I... Read more

Comments: 0
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Funds missing!

Complaint from Robbed by rushcard on 30 July 2021 about RushCard.

On Monday, I've received my direct deposit.. As always I transferred my funds to my other card. When the funds showed up, $68.00 somehow just vanished! I'm on a fixed income, and now I can't pay... Read more

Comments: 0
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Withholding funds

Complaint from Byondb82 on 28 July 2021 about RushCard.

I have been dealing with this company for over 3 years and now they have locked up my account. I'm on SS and need my funds in order for me to get my bills paid. No one... Read more

Comments: 0
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Rush card gave me a routing and checking account number and the didn’t send me a card yet. My stimulus money is on the card and there’s no live operator. I need my money to pay my bills. Read more

Comments: 0
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