RushCard Complaint Sentiment: Neutral

Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

RushCard complaint process

Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about RushCard?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

RushCard complaints chart

We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.

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RushCard complaint statistics

Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

375
Total complaints
375
Open Complaints
0
Complaints pending
0
Complaints resolved
1.1
/10 375 ratings

RushCard reviews: (375)

Authentic experiences shared by our community for your benefit.

Deposit being held!

Complaint from CeeCee on 23 July 2021 about RushCard.

I received a deposit to my account I’m the amount of $10,000, Rushcard does NOT have a deposit LIMIT so I don’t understand what the issue is??? I have provided documentation but I’m being told to wait 48 business hours... Read more

Comments: 0
Rating:

Never received cards

Complaint from mariahjeffries24@gmail.com on 22 July 2021 about RushCard.

Hello my name is mariah daniels I have been requesting a rush card for 2 months and I have never received neither one I have money in my account that they are not trying to give me access to or... Read more

Comments: 0
Rating:

Unfair dispute process

Complaint from Stylz203 on 20 July 2021 about RushCard.

About a month ago, my card was compromised. Someone spent over $300 on Google transactions. I immediately called and disputed it and was sent a new card. While on the call with the rep, they explained to me that... Read more

Comments: 0
Rating:

Replacement card and money

Complaint from Dallen50 on 20 July 2021 about RushCard.

my old rush card has expired on May 2021 went to the wrong address. Went on line to upload documents it's been over 3 weeks to receive new replacement card i have $19.20 left over mail me a check Read more

Comments: 0
Rating:

My money

Complaint from Hardy64 on 20 July 2021 about RushCard.

My money never reverse back on to my card. The lady told me 1 to 2 business days and it's been longer than that. I sent a bill pay to Arnetta Wheeler for $640 it was two separate payments 1... Read more

Comments: 0
Rating:

Lost card replacement

Complaint from Pissthefuckoff on 17 July 2021 about RushCard.

For the last two weeks I have been trying to get a replacement card, and each time I call the customer service department has a new excuse on why they will not send me out a new card. Furthermore, if... Read more

Comments: 0
Rating:

Unauthorized use

Complaint from David mcnett on 14 July 2021 about RushCard.

June 3rd I filed my first complaint of unauthorized use the five hundred dollars I was told that money would put back in my account the next day the account said that the file the claim was denied then 625... Read more

Comments: 0
Rating:

Card not activated

Complaint from Harley veal on 12 July 2021 about RushCard.

My funds been in my account for 2 weeks and yet I'm unable to get them out with my card Read more

Comments: 0
Rating:

Can't access money

Complaint from Jseaborn on 04 July 2021 about RushCard.

I have called the company for months trying to get my issue resolved. It's a year later and I still don't have access to my money. They locked my card and have yet to issue me another one. I was... Read more

Comments: 0
Rating:

Credit fraud Alert

Complaint from nitzacruz on 24 June 2021 about RushCard.

I have received an emailed stating that a $500 credit was due to my account as I enter the wrong account number. Rush has been holding my monies since 5.21.21. I cannot speak with a live person as... Read more

Comments: 0
Rating:

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