They are not trying to accommodate my problems
Complaint from Rameaka123 on 31 August 2021 about RushCard.
Well I am trying to get a new card and they are not answering and when they do they hang up on me as if they do not care. Read more
RushCard complaints
RushCard Complaint Sentiment: Neutral
Our sentiment meter has detected that RushCard complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with RushCard, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
RushCard complaint process
Do you have a dispute or had a bad customer experience with RushCard? Submit your RushCard complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of RushCard.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional RushCard complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about RushCard?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
RushCard complaints chart
We have received 2 complaints about RushCard over the last 12 months. The graph below shows a monthly breakdown.
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RushCard complaint statistics
Curious about RushCard's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
375
Total complaints
375
Open Complaints
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Complaints pending
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Complaints resolved
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375 ratings
RushCard reviews: (375)
Authentic experiences shared by our community for your benefit.
Replacement card, how hard is it
Complaint from Brokeandstillwaiting on 30 August 2021 about RushCard.
I have been waiting since 6.1.21 for a replacement card, that has my last 3 social security months of social security checks deposited to the card that has been deactivated that was loss. My social security income is the only... Read more
fraudulent charges
Complaint from Ihaterushcard on 28 August 2021 about RushCard.
My account has been hacked several times, rush card will not compensate the money that was stolen out of my account. Read more
Removal of a Security code
Complaint from Cann1123 on 28 August 2021 about RushCard.
I sent in all Documents that were ask of me on )8022021 to have the security code remove still to this day 08282021 the security code has not been removed I cannot access my funds I cannot pay my bills... Read more
Can't get balance on new card
Complaint from Pamela Richards on 27 August 2021 about RushCard.
Got a new card because l lost my old one now the new card will not give me balance on that account. When l call the old card it gives me balance that should be on new acct. Read more
Someone went on my card and took all of my money
Complaint from SevenSteele on 24 August 2021 about RushCard.
Someone hacked into my account with my Social Security benefits at I found you in a revoke letter and they are still denied me to get my money back what can I do I live off of one income and... Read more
RUSHCARD TAKING MONEY OUT MY ACCOUNT AND FAILING TO RETURN IT
Complaint from Prtynpnk70 on 23 August 2021 about RushCard.
Money was taking out through Bill pay to pay my rent. On my statement shows that Bill pay was complete. Now it's 3 months later and my landlord says that they never recieved the money so I go to check... Read more
The birthdate onmy account that i havehad for over 15 years they say iswrong same birthdate i open account with
Complaint from Kenneth Madison on 22 August 2021 about RushCard.
Went to filedispute4 charges told my bday on account was not the one i gave them same birthdate since beginning account Read more
Need help with activation of card everybody has given me the run aroun
Complaint from c.mayfield93@yahoo.com on 21 August 2021 about RushCard.
My Card will not Activate over the computer for some reason called spoke with several customer service reps no one has done anything but tell me to call back and a message has been sent to the main office to... Read more
Unauthorized charges
Complaint from Ronyou2001 on 17 August 2021 about RushCard.
I had over 50 transactions charge on my account in the amount of $5.00 from Google pay.Rushcard is giving me the run around by refusing to refund the money back into my account.Their reason for doing was that I waited... Read more
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