While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 3, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.
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We have received 33 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ronpvy on 10 January 2023 about Popeyes.
We have been the last 2 times and our order has been wrong. No one knows how to identify spicy chicken and they don’t know the difference between a wing and a leg. There’s needs to be a manager who... Read more
This complaint has to do with the service at this Popeyes location. I don’t know if your employees are trained in customer relations, but I was not very impressed with their attitude towards a paying customer. When I got to... Read more
Complaint from Yolanda Phillips on 09 December 2022 about Popeyes.
I ORDER A 12 PIECE MEAL THE ORDER IS CORRECT ON THE TICKET BUT WAS VERY WRONG IN THE BOX I HAVE A POPEYS 5 MINS FROM ME I PREFERR GOING TO THE PEARLAND LOCATION CHICKEN IS ALWAYS HOT FRESH... Read more
Complaint from No happy on 08 December 2022 about Popeyes.
The Quality of your product has really changed badly always get a 3 pc combo no soda noticed the chicken is really really small an smell funny , fries are very greasy in this location I questioned about it the... Read more
Complaint from GrossJSR on 22 November 2022 about Popeyes.
THE STORE FAIL TO GIVE ME MY COMPLETE ORDER CALLED STORE AND THEY DID REALIZED THAT THEY DIDN'T GIVE MY COMPLETE ORDER. I LIVED TWENTY MILES AWAY. THEY SAID TO COME BACK AND GET IT IT WOULD COST ME 5X... Read more
we went to popeyes the girl that was on the register i told her i wanted a 12 piece chicken fresh to go she didnt tell the guy to put the chicken to cook i waited 20 min for it... Read more
Complaint from Thibchamp on 05 November 2022 about Popeyes.
First time I place an order online then pick it up inside. I did notice a place for the sides I wanted. I wanted 2 rice dressings. The person told me I got what I ordered. Told the again I... Read more
Complaint from Stuttgardt on 23 October 2022 about Popeyes.
On order 41 at 1:55 at the drive thru window, I did not receive my large macaroni and cheese with the rest of my order Read more
Complaint from may not come back on 08 October 2022 about Popeyes.
October 7, 2022, around 5:30, I went to Popeyes. I ordered a 4-pc combo with mac and cheese and 2 apple pies. The female employee took my order, I asked about corn on a cob, she asked someone in... Read more
Complaint from Ms Kim on 05 October 2022 about Popeyes.
100422 @ 9:40 p.m I went thru the drive thru Ordered a 3 pc combo and a 2 pc dinner Requested red beans and rice more beans than rice and mac n cheese Neither one of them were up to our standards. More... Read more
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