While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 23, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Popeyes.
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Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 32 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from omyone on 14 May 2023 about Popeyes.
I placed an online order, and I was picking up. Parked my car, and I try to go inside. The Lady Manager was out giving an order to someone, first thing she said was. Sir, you can't go inside... i... Read more
Complaint from Eltone on 13 May 2023 about Popeyes.
picked up shrimp and tenders for me and a two piece chicken for the wife. Got home and shrimp was very hard like it was over cooked. My wife's chicken also was not fresh at all she noticed that it... Read more
Complaint from Mooseman on 26 March 2023 about Popeyes.
We ordered several items at the Anchorage location to go. While eating the smaller of the two chicken breasts at home, I found it to be undercooked and pink with blood nearer the bone. After forcing myself to throw up,... Read more
Complaint from goldenpheonix on 22 March 2023 about Popeyes.
manager was yelling at workers saying all yall mf can clock out and go home i can do this mf sh by myself. he even clocked some of the workers out and told them to get their a out... Read more
Complaint from Popeye on 02 March 2023 about Popeyes.
I placed my order for pick up, it said I had 15 minutes to pick it up it took me a good 15 minutes to get there, the conf number was 8046 or 8049 (I had it written down but... Read more
Complaint from EdnaLaws on 23 February 2023 about Popeyes.
I went to the drive thru on 2132023 to buy a combo meal. i asked the lady not to give me a soda because I did not want one with my meal. She in a rude tone that she was... Read more
Complaint from Mhorton218 on 18 February 2023 about Popeyes.
recently moved to New Bern NC 2 years ago. I'm from Long Island NY and Popeyes was my favorite chicken place. Since ine been here my experiences with the Popeyes located on MLK Blvd in New Bern NC has been... Read more
Complaint from peep on 18 February 2023 about Popeyes.
My daughter sent me a $25 Popeye’s gift card for my birthday. Store 13582, Phone 352-441-9112, in Williston, Florida 32696, first said they do not accept Popeye’s gift cards. I asked to speak to the manager and was told that... Read more
Complaint from sistrunkpmorris on 06 February 2023 about Popeyes.
On 2-3-23 Dashdoor delivered an order from Popeyes. The problem was with the 4 piece chicken order and fries. It wasn’t fresh. It appeared to have been left under the burner light and the skin wasn’t crispy. The fries were dry.... Read more
Complaint from Ronpvy on 10 January 2023 about Popeyes.
We have been the last 2 times and our order has been wrong. No one knows how to identify spicy chicken and they don’t know the difference between a wing and a leg. There’s needs to be a manager who... Read more
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