While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Popeyes.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 33 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Ronnie Garci Perichi on 13 April 2022 about Popeyes.
I entered Store 10658 at approximately 8:55 PM on 12 Apr 2022. There were several gentlemen waiting on orders and another gentleman in front of me placing his order at the front counter. Behind the counter taking orders was... Read more
On tonight, April 4, I waited for close to one-hour in the drive-up before receiving my food. This is not the type of service one should expect from a fast-food chain. Read more
Complaint from mhardest on 01 April 2022 about Popeyes.
I was in the area and needed a quick lunch. I usually don't stop here because of past experiences, but thought I'd give it another chance. I was third in line and ordered the Big Box and was... Read more
Complaint from Debbiefriday on 31 March 2022 about Popeyes.
No receipt printed Read more
People are leaving because it taking to long to be serve Read more
Complaint from Mbumbrey on 09 March 2022 about Popeyes.
Today will be the very last day that I will visit this location! It is 5 mins away from my home however, I will drive 10 additional minutes! away to visit another location! Last week, I visited this location on my... Read more
Complaint from Cmartin on 09 March 2022 about Popeyes.
Hello Love Popeyes But Lanoka cannot get it right First visite missing tenders 2nd visite missing a sandwich 3rd visit today ordered 2 fish CLAASIC it’s on my recent and received 2 Cajun fish My mom and I cannot do spice!! So so dissatisfied with... Read more
Dining room is closed and drive thru closed for 2 hours on regular business day but I see workers come out side door Read more
Complaint from vaughn on 28 February 2022 about Popeyes.
There is no popeyes in Canton Ohio it's fourteen miles away Read more
Complaint from Love my chicken on 27 February 2022 about Popeyes.
The order I placed was wrong and when I asked 2 different employees, they were extremely rude and had no desire to correct the error. I was treated like a piece of trash. Will NOT return to Popeyes. Read more
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