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Popeyes complaint: The most disrespectful and unprofessional crew I ever witness

Open 114 views Fast Food / Delivery

Filed 13 Apr 2022 by Ronnie

I entered Store 10658 at approximately 8:55 PM on 12 Apr 2022. There were several gentlemen waiting on orders and another gentleman in front of me placing his order at the front counter. Behind the counter taking orders was a very young rude lady (not sure what was her name but my receipt for Host had Jontavious. After the young lady took the gentleman order in front of me, she stepped away from the register and was just walking around and playing on her cell phone while the rest of the crew were busy working. I continue to wait but I realized it was a little busy I continue to wait. By now they had closed the front door. The young lady still was just standing around playing with her cell phone. I then finally asked a young man who was putting orders together if he could take my order. He then let the young lady know to take my order. The young lady ignored the young man and continue to just play with her cell phone. There was another older lady putting orders together wearing a black shirt who I believed was the supervisor on duty . She told the young lady to take my order. The young lady told the lady on the black shirt she wasn’t going to take my order because the store was closed. Everyone around me stated that I had been standing there way before and basically ignored me. The young lady finally came to the register to take my order after the lady on the black shirt insisted for her to take my order. I then told the young lady that she knew I was standing right there way before they even closed the door with the biggest attitude she proceeded to take my order. I stated that I was going to reported to corporate and she said she didn’t give a fuck.

I also noticed that the crew working that evening were overwhelm. The gentlemen’s in front of me which were waiting on orders for a while one had a question about his order. The young man mouth off to the elder gentleman saying he should go eat somewhere else while cursing as well. The young man kept bad mouthing the gentleman as he walked away saying how is only one of him and he is doing all he can. Then the same young man got an attitude with the gentleman that had the order in front of me. Basically everyone working on that shift had an attitude. The lady in the black shirt which I believed to be the supervisor was listening to all of this an did not intervene or took the proper measures to address the issues or deal with her unprofessional employees. With service like this I don’t think I will ever set foot at this location. I really hope that this issue gets addressed and corrected. I’m sure you can pull video of this evening and watch what took placed.

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