Popeyes complaint: Will this store ever improve?

I was in the area and needed a quick lunch. I usually don’t stop here because of past experiences, but thought I’d give it another chance. I was third in line and ordered the Big Box and was told you no longer have that item even though it was featured on the menu board. Seems like it hadn’t been available for a good while but no one knows how to change the menu. I then ordered a chicken sandwich as it was featured on the sign outside. They were not available but could be cooked if I waited. I didn’t have the time. I ordered chicken strips … I got four of them … they were barely warm and must have been cooked hours before. No French fries at all. I ordered red beans and rice and a biscuit. The cup of red beans and rice had a few red beans in bottom of the bowl which were thick and dried up with some rice on the top … disgusting! I ate the top of the biscuit, the bottom was hard and crispy! All in all a terrible experience! How does this store stay open? I was there at !:00 and was three item deep in your menu to place and order and that food was old and should have been thrown away.