While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Popeyes over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 25, 2024
Do you have a dispute or had a bad customer experience with Popeyes? Submit your Popeyes complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Popeyes.
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Finally, we can turn your complaint into a professional Popeyes complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 32 complaints about Popeyes over the last 12 months. The graph below shows a monthly breakdown.
Curious about Popeyes's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Popeyes. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Popeyes by calling 1-877-767-3937. If you want to reach out to Popeyes through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from peepeelouis on 24 February 2022 about Popeyes.
Went to the new Popeyes in Rio Rancho NM. Got all the way home and did not get all the food I ordered, went all the way back to deal with a manager who could care less by the name... Read more
Every time I order online,I can't choose my sides.They automatically give me fries.Also,it looks like 1 order of fries instead of 2.I tried getting the bogo chicken sandwich combo but it wouldn't let me order the second one.I might save... Read more
Bugs on windowsills while dining inside. Manager approached area did or said nothing. With Covid sanitizing and cleanliness is not one of Popeyes strengths. Read more
Twice, ive been there 20 min, the first asked to wait 10 min on top of the drive line, for one chicken sandwich! I love your food. Read more
Complaint from Aj Johnson on 12 February 2022 about Popeyes.
On February the 12th at 3:53 p.m. me and my daughter and my grandson came to your establishment and Chillum Maryland the wait time was terrible when we get there a customer have been waiting for a good while she... Read more
Complaint from Kq8k9y1@aol.com on 11 February 2022 about Popeyes.
On 2102022, I bought a 3 piece chicken. Combo at this location. When I opened it up at home I was flabbergasted at the food in this box. NEVER EVER have I got such a horrible product as... Read more
Complaint from Lori1 on 10 February 2022 about Popeyes.
the cup had maybe one tablespoon of beans and a couple tablespoons or rice. Not near about full, barely half full. My chicken strips were cold. Read more
Complaint from Juan Arellano on 02 February 2022 about Popeyes.
at 4:21pm It was my turn in the drive through the line was extreney long but some cars where leaving after talking to the attendant, I called out my order when the operator in the voice call box said they... Read more
Good evening. If you go online and look up popeyes family deals you will see a deal for $19.99 for 10 pcs. But if you go to the restaurant they say that they don't do that they have a 9 pcs... Read more
Complaint from Rufus Freeman on 31 January 2022 about Popeyes.
I visited this store on January 29, 2022. I returned my drinks the next day because the drinks were not prepared correctly. I did not check my food or drinks before I left the drive trough and I live a... Read more
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