Our sentiment meter has detected that MSC Cruises complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with MSC Cruises, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
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We have received 20 complaints about MSC Cruises over the last 12 months. The graph below shows a monthly breakdown.
Curious about MSC Cruises's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from SB_cruise_2023 on 18 July 2023 about MSC Cruises.
MSC Music - July did not make the intended stop in Mikonos - Greece because there was too much wind to dock. They did not replace it with another stop. We learned from the crew that it is common for them... Read more
Complaint from Tiana White on 08 July 2023 about MSC Cruises.
Have been trying to book excursions on a group booking for the last month. After numerous emails and phone calls, we have still not had this issue resolved. Seems as if no one knows how to resolve such a simple... Read more
Complaint from hasey on 25 June 2023 about MSC Cruises.
It seems ridiculous that an essential item (drinking water) should be subject to such exorbitant charges: onshore 1.5 or 2L bottles of water cost about 0.5E (Euros) or less and yet, on MSC cruises, a 750mL bottle of water costs... Read more
Complaint from CRUISER23 on 13 June 2023 about MSC Cruises.
Booking ID: 43588889 Stateroom Number: 8238 Ship and Sail Date: MSC Armonia on Jun 03, 2023 I am filling an official complaint in regards to the above mentioned trip, and three staterooms I purchased. We for half way across the world to spend... Read more
Complaint from Jasson on 13 June 2023 about MSC Cruises.
One of your officer Mr Liberato Scognamilio E.I 34062 Provision Department Head He has oblige one your female crew member to have an affair with him if not he make her fire from the cruise and crew member was obliged to do... Read more
Complaint from dianaeugenio on 08 June 2023 about MSC Cruises.
In May 2023 I went on the cruise MSC Music - Sounds from the East. Having reduced mobility, I used a wheelchair. I had access to almost everything and I was happy about it. But I had problems with access to the pool... Read more
Complaint from Lessia Tate on 30 May 2023 about MSC Cruises.
My husband and I are on a 7 day Bahamas cruise. Day one check in was not bad at all. Buffet food was bland. But with enough salt it was edible. We finally get to our room after... Read more
Complaint from ksbhoon on 19 May 2023 about MSC Cruises.
My Company had booked 40 people on MSC Opera which sailed from Milan on 7 May 23 to Greece and we disembarked at Bari on 13 May 23. It was a pleasant experience, overall However, I have this Complaint for your... Read more
Complaint from JanHendrik on 11 May 2023 about MSC Cruises.
I have booked a cruise with MSC in May 22, for September 2023. With MSC you must take the international insurance as the cruise start in Kiel Germany. On Monday 8 May 2023, I contacted MSC for advice on the... Read more
Complaint from Cabe on 29 April 2023 about MSC Cruises.
I was matched with diamond status from my 42 cruises with CCL I was never guided to a special line to embark No robe/slippers, no free specialty restaurant no perks whatsoever except the chocolate bar and champagne Communication is extremely difficult. Buffets lacked... Read more
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