Our sentiment meter has detected that MSC Cruises complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with MSC Cruises, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 26, 2024
Do you have a dispute or had a bad customer experience with MSC Cruises? Submit your MSC Cruises complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of MSC Cruises.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional MSC Cruises complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 20 complaints about MSC Cruises over the last 12 months. The graph below shows a monthly breakdown.
Curious about MSC Cruises's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Devil on 30 December 2023 about MSC Cruises.
Hi this is Divya murugan from chennai....I have received a job vacancy for nurses from my colleague... Nd I applied through Mr Scala.. I paid small small amount... Till 50k I paid... I have started 2021... Now it's 2024... Totally... Read more
Complaint from Wick232@yahoo.com on 29 November 2023 about MSC Cruises.
The MSC seashore out of port canaveral very Unsafe and a waste of a lot of money. The crew needs to be trained on standard cruise ship procedures. The mandatory Safety requirement for doning life vest. And finding life boat... Read more
Complaint from dannispeed1 on 25 October 2023 about MSC Cruises.
Dear MSC, I am deeply disappointed by last trip on MSC Virtuosa. Being a gold member and having spent a fortune on three cruises I did not expect the service from some of the staff at some of the bars. On... Read more
Complaint from AnnieB22 on 07 September 2023 about MSC Cruises.
It is absolutely shocking to be informed now just before the cruise season that there will be changes to the beverage packages and its prices etc. This should have been communicated when bookings opened for this season so we as... Read more
Complaint from BRIAN COYLES on 26 August 2023 about MSC Cruises.
good day we booked this cruise in january and paid our deposit of 600 us dollars. we heard nothing more ,we had to inquire about paying the balance.For reasons beyond our control your payment system and our u.k. based bank... Read more
Complaint from Lisa N on 17 August 2023 about MSC Cruises.
Hello. We just got back from our 7 day cruise last Sunday 6th of August. Our trip started at Ocean Key in the Bahamas. We were there celebrating our 23rd Anniversary. We got off the ship and started filming our... Read more
Complaint from CassandraC202 on 11 August 2023 about MSC Cruises.
As an avid cruiser who has done many different cruises with Norwegian, Celebrity, Carnival and Royal Caribbean it was time we decided to give MSC a chance. With what we thought had great reviews we were really excited to see... Read more
Complaint from Ilana Brimer on 07 August 2023 about MSC Cruises.
Brimer family Booking number 44288364 We have booked a cruise through massaot company We were given the number if our cabin, 11180 And paid accordingly I insisted on knowing the cabin location in advance otherwise there wouldn’t be a reservation 3 days ago we received... Read more
Complaint from tdiggity on 04 August 2023 about MSC Cruises.
Hello, We need immediate assistance. We booked two rooms over phone on January 21, 2023. Realized on Friday 7/28/23 they had changed our second room. Our entire family has extreme motion sickness and chose two middle of ship room across from... Read more
Complaint from AjijicMexico on 26 July 2023 about MSC Cruises.
Booked a cruise using my voyagers card and a voucher MSC casino on another ship gave to me on another cruise. Booked and paid the deposit on July 21, 2023. The customer service person had a copy of... Read more
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
