Our sentiment meter has detected that MSC Cruises complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with MSC Cruises, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 19, 2024
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We have received 21 complaints about MSC Cruises over the last 12 months. The graph below shows a monthly breakdown.
Curious about MSC Cruises's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from chrisjgallant on 04 January 2023 about MSC Cruises.
To whom this may concern, Dear SirMadam, In February of 2022 we “re-booked” a cruise that had been cancelled due to Covid. The cruise departs on March 26, 2023. We booked the Yacht Club, and we were told that we... Read more
Complaint from Hemant dave on 03 January 2023 about MSC Cruises.
The room Iwas staying in. at nighttime there was a lot of banging noise. I did call service desk they told me they will look into it. I had to stay in that room for 7 days. I have a... Read more
Complaint from Mayflowerchick on 28 December 2022 about MSC Cruises.
I booked a cruise for 102022 in early 2021. I was living with my mom as her caregiver at the time. I booked the cruise using my debit card attached to my checking account. My mom passed away in 62021... Read more
Complaint from Orlando Corzo on 28 December 2022 about MSC Cruises.
My booking number: number : 42842531 -It wasn’t bad enough that they gave our family late night dining at 9:30 when we were never told that it would be at that time and late night dining in all cruises is always... Read more
Complaint from Indysouth on 24 December 2022 about MSC Cruises.
MSC Seashore Cruise was a Disappointment! Day One: On Saturday, September 24, 2022, I flew into Fort Lauderdale, Florida and made my way to the Port of Miami for a seven day cruise on the MSC Seashore. My assigned time... Read more
Complaint from Nata on 15 December 2022 about MSC Cruises.
I am Postica N. , had booked the cruise on MSC seaside last spring on March 19-26 from Dubai. Initially I had booked for me and my husband. But with the beginning of war on Ucraine and unstable and unsafe... Read more
Complaint from Glenn Hennessey on 13 December 2022 about MSC Cruises.
My wife was sexually molested by one of your employees on the ship have ruined her whole cruise and mine she has anxiety problem and she’s a nonalcoholic drinker and after this happened the first day while it was in... Read more
Complaint from Barb McIntyre on 07 December 2022 about MSC Cruises.
On the night before our cruise ended, our Cabin Steward (Antonio from Brazil) told us that items were missing from the mini-bar. We responded that he must be mistaken, because we did not consume anything from the mini-bar the... Read more
Complaint from MARIBETH on 03 December 2022 about MSC Cruises.
We believed we have accomplished the necessary documents for my cruise That we were given the privilege of Transit VISA ( yes every time we visit UK) We also comply the web check in We have applied Schengen Visa specifying the... Read more
Complaint from vardhan.sbi@gmail.com on 27 November 2022 about MSC Cruises.
Pl refer my trip dates 040602022 cabin no.8095 where in I travelled on MSC cruises from Marseille to genoa-marseille. I purchased some merchandise around and paid the bill on board on 090622. I was shocked to find my hands have a... Read more
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