Our sentiment meter has detected that MSC Cruises complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with MSC Cruises, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 24, 2024
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We have received 20 complaints about MSC Cruises over the last 12 months. The graph below shows a monthly breakdown.
Curious about MSC Cruises's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from timbletrish39 on 20 September 2022 about MSC Cruises.
Very dissapointed with food always cold saved a whole year for cruise and couldn't eat food cold and under cooked got a burger took a bite raw inside complained but nothing done lived on bread and cheese wouldn't recommend this... Read more
Complaint from SUS56 on 12 September 2022 about MSC Cruises.
I need some attention on my account. I have a cruise booked for Oct 2, 2022, thru a CA agency at this point I am ready to cancel my reservation. I am an American and... Read more
Complaint from KatrinaD on 01 September 2022 about MSC Cruises.
I am currently on MSC Divina and would like to inform you of the most horrendous discrimination incident I have ever encountered. Tonight, my husband and I visited your Cruise Consultant with the intent to book future cruises from Dubai... Read more
Complaint from kpschan on 30 August 2022 about MSC Cruises.
My daughter in law has been tested positive for COVID-19 today. Our whole family has been in extremely close contact with her throughout the whole time. Due to the unforeseen circumstances, we are left with no choice but to cancel... Read more
Complaint from mariluz ocampo on 20 August 2022 about MSC Cruises.
First, safety in terms of health is minimal, there is no protection for passengers on board, so much so that I got infected from covid in the cruise, and what to say about the rude treatment of employees with people,... Read more
Complaint from lululu on 13 August 2022 about MSC Cruises.
Onboard Ochestra in April, a buffet attendant reeked of marijuana. We were so shocked because we were on sea from Pomene and wondered how he could be smoking on board. Later in Durban we saw the same fellow buying from... Read more
Complaint from rrrgriff on 04 August 2022 about MSC Cruises.
On June 7,3021 put deposit for wife and I of $398 for cruise leaving Port Canaveral on 41722. Booking 38289824. Agreement deposit fully refundable if cancellation made by 1162022. I cancelled on 12232021 and was told refund was approved... Read more
Complaint from SKRAY on 02 August 2022 about MSC Cruises.
MSC COMPLAINT NO. SR Number: 2-15661240954 Few months ago, I booked a family Cruise Holiday with MSC Cruise. We are 3 in the family and were holding Indian Passports. We planned this trip with two other friends' families. The cruise was... Read more
Complaint from Celestia on 21 July 2022 about MSC Cruises.
Dear SirMadam I would like to file a formal complaint in view of the fact that MSC Divina did not act according to procedures or common sense. I'm the back to back to back to back customer of MSC Divina and I... Read more
Complaint from Lindylou23 on 19 July 2022 about MSC Cruises.
Two people travelling to Dubai in January and had to have a fit to fly test which came back positive so we were unable to board the flight and then the cruise. Trips were paid for on the cruise which obviously... Read more
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