Our sentiment meter has detected that MSC Cruises complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with MSC Cruises, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 28, 2024
Do you have a dispute or had a bad customer experience with MSC Cruises? Submit your MSC Cruises complaint through our platform to support its escalation, prompting their customer service to resolve it.
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We have received 20 complaints about MSC Cruises over the last 12 months. The graph below shows a monthly breakdown.
Curious about MSC Cruises's track record in addressing complaints within the Cruise Ship category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from sarasorami@gmail.com on 03 February 2022 about MSC Cruises.
My family and I were on a two day vacation at the Holiday Inn resort, waiting to see our FIRST Falcon X launch on January 30, 2022 AT 6:11 pm , When one of your cruise ships at launch... Read more
Complaint from RPitts on 27 January 2022 about MSC Cruises.
On October 23rd 2021 I discovered I had yet to receive my $1,980.00 refund for the 7252020 cruise that MSC cancelled. I called and requested said refund. The amount of $1980.00 was ed. The credit card that was used to... Read more
Complaint from lsvskip on 16 November 2021 about MSC Cruises.
Safety Concerns - The ceiling had come down with sharp metal edges hanging very close to a passengers cabin. I attempted on 5 different contacts of staff personnel to contact someone on the ship. Last contact was Guest Relations. They... Read more
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