MSC Cruises complaint: Booking of Excursions

Name: Booking of Excursions
Item: MSC Cruises
Rating: 1
Author: Tiana

Open 8 Jul 2023 104 views Cruise Ship

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Filed 8 Jul 2023 by Tiana

Have been trying to book excursions on a group booking for the last month. After numerous emails and phone calls, we have still not had this issue resolved. Seems as if no one knows how to resolve such a simple problem.

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Case details

Status: Open
Company: MSC Cruises
Filed: 8 Jul 2023
Rating: 1/5
Desired resolution: By booking the excursions we have been wanting to book.
Problem: Excursions on group booking cannot be booked
About: group excursion booking
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

8 Jul 2023 Complaint filed and published
8 Jul 2023 Message from Bizzy: we notified MSC Cruises about this complaint.

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