Marcos Pizza Complaint Sentiment: Positive

While some customers may still be encountering a bad experience, our sentiment meter has detected a -75% decline in complaints about Marcos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.

Sentiment data last updated on May 5, 2024

Marcos Pizza complaint process

Do you have a dispute or had a bad customer experience with Marcos Pizza? Submit your Marcos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marcos Pizza.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Marcos Pizza complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Marcos Pizza?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Marcos Pizza complaints chart

We have received 68 complaints about Marcos Pizza over the last 12 months. The graph below shows a monthly breakdown.

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Marcos Pizza complaint statistics

Curious about Marcos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!

88
Total complaints
88
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
/10 88 ratings

How to contact the customer service of Marcos Pizza?

Below, you will find the contact information for the complaint department of Marcos Pizza. To amplify the impact of your complaint, please use our complaint form.

Contact form:

If you want to reach out to Marcos Pizza through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Marcos Pizza reviews: (88)

Authentic experiences shared by our community for your benefit.

Pizza Nightmare

Complaint from Juliezzz on 05 August 2023 about Marcos Pizza.

I walked into the Marcos Pizza tonight and ordered a pizza. It took forever for the cashier to finish with the people in front of me. Finally its my turn and the cashier can barely speak English. He cant understand... Read more

Comments: 0
Rating:

Points

Complaint from sandrafinch2002 on 23 July 2023 about Marcos Pizza.

Since you updated app I’m having a hard time ordering. I changed my email.... and now I don’t get my points anymore plus it doesn’t save my information. Its really frustrating on my part. Thank you Read more

Comments: 0
Rating:

Unprofessional manager

Complaint from Robbie Ingram on 18 July 2023 about Marcos Pizza.

We ordered 2 items at 6pm a driver arrived at my house around 7pm with an incorrect order addressed and labeled to someone else. I had to quickly flag down the delivery driver as he was leaving and give him... Read more

Comments: 0
Rating:

They Gave My Pizza To The Wrong Customer

Complaint from Christina Flores on 13 July 2023 about Marcos Pizza.

So it’s been about 7 months since I have ordered from this location. I ordered my pizza on line and put that I would be picking it up at 7:30pm. When I ordered my pizza it was 6:15pm. I got... Read more

Comments: 0
Rating:

False advertising

Complaint from Missmeeka on 12 July 2023 about Marcos Pizza.

Ordered 10 piece wings on hothead for 7.99 they took.34.00 out my account.When I spoke to manager he was rude and disrespectful and told me they don't have to honor the deal.Tney have no control over the website..He refused to... Read more

Comments: 0
Rating:

Was not what I ordered

Complaint from Patrick Cobbins on 10 July 2023 about Marcos Pizza.

7/4/23 called Marco's on St. Joe Center Rd. Fort Wayne, IN, asked the young man that answer the phone what were the specials, he stated double pepperoni or sausage for 9.99, I asked if I could get pepperoni and... Read more

Comments: 0
Rating:

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