While some customers may still be encountering a bad experience, our sentiment meter has detected a -75% decline in complaints about Marcos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Do you have a dispute or had a bad customer experience with Marcos Pizza? Submit your Marcos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.
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Finally, we can turn your complaint into a professional Marcos Pizza complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 68 complaints about Marcos Pizza over the last 12 months. The graph below shows a monthly breakdown.
Curious about Marcos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
Below, you will find the contact information for the complaint department of Marcos Pizza. To amplify the impact of your complaint, please use our complaint form.
If you want to reach out to Marcos Pizza through their own website, you can use their contact form.
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Authentic experiences shared by our community for your benefit.
Complaint from Leland Laughlin on 08 April 2023 about Marcos Pizza.
I ordered a pizza from Marco's to be delivered to my house I gave them the address they told me it would be an hour and a half I told him that would be fine I got a text an... Read more
Complaint from jkoftc on 20 March 2023 about Marcos Pizza.
Order Type: Delivery Order Time: 030423 6:12 PM Promise Time: 030423 6:42 PM Order No.: 237 Transaction: 100124561 The pizza arrived after 8 pm. It was cold. The driver was not given directions to our address... Very disappointed. This was the second time I had... Read more
Complaint from bpavelschak on 07 March 2023 about Marcos Pizza.
Spoke with a representative that called back on a complaint filed through their e mail feed back personally spoke with representative he offered $25.00 gift card which we never received and cannot follow up as non of their customer service numbers... Read more
Complaint from Matt Bito on 02 February 2023 about Marcos Pizza.
Ordered a pizza at 6:30 pm and never received it until almost two hours later. Called to cancel the order was told first delivery driver had problems but a new pizza was being delivered by another driver in 10... Read more
Complaint from Chuck Ratliff on 26 January 2023 about Marcos Pizza.
Some days they deliver, Some other days oh we don't deliver to you. This is b.s. Chuck Ratliff, 334-868-6545 Read more
Complaint from BellaB on 01 January 2023 about Marcos Pizza.
I had ordered 2 small pizzas and I got the email saying it ed and sat outside at 5:09 and the order said it will be ready at 5:27 so I went inside at 5:20 and manger was very rude... Read more
Complaint from Tom Clark on 25 December 2022 about Marcos Pizza.
**** made several disparaging remarks about the work skills of a special needs employee. He went as far as promise no other special needs students would ever be employed at Marcos. Not only was this a wanton show of disrespect,... Read more
Complaint from No nickname on 29 November 2022 about Marcos Pizza.
I didn't get my whole order they left my drink out and when I asked about it the delivery guy was very rude to me Read more
Complaint from Tsims on 14 November 2022 about Marcos Pizza.
One of the employees stole money from me by adding a tip and scribbling a signature on my receipt. This restaurant has very horrible customer service from the management on down. Someone needs to step in and get this under... Read more
Complaint from K Bowes on 13 October 2022 about Marcos Pizza.
Took an HOUR to get a small pizza. Lied about having it to me in 12 hour. Tried to call them. Left on hold for 15 minutes and then when someone came on the line they put... Read more
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