Will not honor coupons
Complaint from De2306 on 27 October 2023 about Marcos Pizza.
Tried to use attached coupon with their address and was told their store doesn't take their own coupons. Just bought a one topping. Sad and embarrassing. Read more
Marcos Pizza complaints
Marcos Pizza Complaint Sentiment: Positive
While some customers may still be encountering a bad experience, our sentiment meter has detected a -75% decline in complaints about Marcos Pizza over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 5, 2024
Marcos Pizza complaint process
Do you have a dispute or had a bad customer experience with Marcos Pizza? Submit your Marcos Pizza complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Marcos Pizza.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Marcos Pizza complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Marcos Pizza?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Marcos Pizza complaints chart
We have received 68 complaints about Marcos Pizza over the last 12 months. The graph below shows a monthly breakdown.
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Marcos Pizza complaint statistics
Curious about Marcos Pizza's track record in addressing complaints within the Fast Food / Delivery category? Dive into the all-time complaints data right here!
88
Total complaints
88
Open Complaints
0
Complaints pending
0
Complaints resolved
1.2
88 ratings
How to contact the customer service of Marcos Pizza?
Below, you will find the contact information for the complaint department of Marcos Pizza. To amplify the impact of your complaint, please use our complaint form.
Contact form:
If you want to reach out to Marcos Pizza through their own website, you can use their contact form.
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Marcos Pizza reviews: (88)
Authentic experiences shared by our community for your benefit.
threaten
Complaint from Ashleyd on 23 October 2023 about Marcos Pizza.
3 employees threatened to come to my house and shoot me plus called me a bunch of bitches ect Read more
Good poisoning
Complaint from Kittin on 16 October 2023 about Marcos Pizza.
I got a pizza from Marcos around 4:05 pm yesterday October 12 2023. 30-40 minutes after eating 1 slice I began getting cramps.. over the next 4 hours I was cramping, throwing up, back forth to the toilet... Read more
Poor Service
Complaint from Plot on 15 October 2023 about Marcos Pizza.
Placed an online order with a loyalty credit. When I went to pick up order stood at counter for a solid 3 minutes before i was even acknowledged. Young man working finally came to counter and just stared at me... Read more
Pizza all messed up and wrong.
Complaint from Angeleyes on 03 October 2023 about Marcos Pizza.
Pizza was cut wrong they cut it like a criss cross of a square pizza ...ordered a large supreme pizza for a pizza with mushrooms...pepperoni ..and bell peppers only... Read more
Customer Service?
Complaint from Visitor on 29 September 2023 about Marcos Pizza.
In spite of my two attempts to place an order by phone, I visited the 4001 west Green Oaks Blvd location yesterday only to find no employee in sight for over ten minutes. In the meantime, I'm standing at the... Read more
FRAUD OF UNAUTHORIZED CHARGES _Overcharged for pizza order
Complaint from Rkgarner78 on 28 September 2023 about Marcos Pizza.
Hello to whomever this may concern, I received my Bank statement today , September 25, 2023, to see i was charged an additional $8 on my order of $44.69.. Marco's charged me $52.69 I'm not understanding how this is ok... Read more
Delivery error
Complaint from Howardbecton on 25 September 2023 about Marcos Pizza.
Whatever app they are using for delivery location does not show my address yet all the other delivery services find it no problem. Read more
Double tip
Complaint from Malcolm Hannibal on 25 September 2023 about Marcos Pizza.
I love Marcos but I don’t not like what happened on Wednesday night I ordered a large two toppings pizza with cheesy bread for delivery total price was $20.98 on my debit card I gave a cash tip, then today... Read more
Left on hold while trying to place an order.
Complaint from Jayjackson93@gmail.com on 15 September 2023 about Marcos Pizza.
Tried calling to place an order online. I left work and tried calling to place the order and was placed on hold. So it took me 17 minutes to get there from work and was on hold the entire 17... Read more
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